Stamford Cradle to Career

Systems Engineer

• Design, plan and implement supported versions of Windows Server, Active Directory, VMware vSphere/ESXi, Citrix Virtual Apps and Desktops, enterprise storage platforms, and supporting infrastructure systems based on organizational needs and product lifecycle.
• Administer and maintain the physical and virtual server environment, including VMware clusters and Cisco UCS infrastructure, by proactively monitoring system health and resolving hardware, operating system, and application issues.
• Provide support for enterprise storage platforms, including Pure Storage FlashArray environments, ensuring proper provisioning, performance optimization, capacity planning, and data lifecycle management.
• Support and maintain Citrix Virtual Apps and Desktops environments, including provisioning services, profile management, and performance tuning to ensure a consistent and reliable end user experience.
• Maintain and support Active Directory, DNS, DHCP, and Group Policy to ensure secure, highly available identity and core infrastructure services.
• Review and apply operating system and infrastructure security patches in accordance with established standards and healthcare compliance requirements.
• Participate in disaster recovery planning, testing, and execution, supporting replication technologies and ensuring infrastructure platforms meet defined recovery objectives.
• Develop and maintain automation using PowerShell and other scripting tools to improve operational efficiency and standardize infrastructure processes.
• Provide infrastructure support for enterprise applications by participating in planning sessions, gathering technical requirements, coordinating with vendors, and provisioning required resources.
• Monitor system performance and respond to alerts and incidents, taking ownership of issues and driving resolution across internal teams and external vendors.
• Maintain accurate and up to date documentation for system configurations, architecture, and operational procedures.
• Participate in on-call rotation and perform work during scheduled maintenance windows and after hours as required.
• Provide technical leadership, guidance, and mentorship to junior engineers and contribute to continuous improvement of infrastructure standards and practices.

Senior Systems Engineer