Clinical Applications Specialist

Stago

Clinical Applications Specialist supporting hemostasis testing and customer training for Stago. Delivering expert application support and compliance guidance specifically related to coagulation analysis.

Posted 6/25/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support customers through method verification and correlation studies (precision, accuracy, reportable range) per CLSI standards.
Participate in site readiness assessments, installation coordination, validation planning, and customer implementation meetings.
Deliver on-site, supplemental operator training for users at all competency levels (super users, bench techs, supervisors).
Promote adoption of Stago’s digital training tools to scale learning post-go-live.
Provide subject-matter expertise on hemostasis testing, including workflow design, reflex logic, QC approach, and best-practice utilization of Stago assays.
Support customers in understanding assay principles, performance characteristics, and practical interpretation considerations.
Apply data-driven insights from reagent utilization, QC trends, and error codes to make suggestions for customers.
Provide on-site and remote application support for Stago systems, diagnosing and resolving issues efficiently.
Provide supportive guidance to customers on CAP/CLIA/IQCP documentation and compliance practices.
Partner with internal and customer stakeholders to implement LIS interfaces, flags, and auto-verification rules.
Proactively monitor reagent consumption, QC performance, maintenance patterns, and service interactions

Requirements

What you’ll need

Bachelor's degree in related field from four-year college or university or equivalent required
MT(ASCP) Certification or equivalent strongly preferred
Minimum of 3 years experience as a medical technologist with coag exposure; prefer experience with Stago products or 3 years in an IVD applications specialist role
Current driver's license is mandatory
Passport preferred
More than 80% travel based on territory and company needs, including overnight stays and air travel, sometimes on short notice
Strong understanding of QC/Westgard rules, CLSI validation protocols, IQCP, and regulatory requirements.
Familiar with the Microsoft Windows Office Suite Applications, especially Excel

Benefits

Comp & perks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Health insurance
401(k)
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

method verificationcorrelation studieshemostasis testingworkflow designQC approachdata-driven insightsassay principlesperformance characteristicsLIS interfacesauto-verification rules

Soft Skills

customer supporttraining deliverystakeholder partnershipproblem-solvingcommunication

Certifications

Bachelor's degreeMT(ASCP) Certificationdriver's license