
EUC Desktop Engineer
STAFIDE - Tech Talent Recruitment Europe
full-time
Posted on:
Location Type: Office
Location: Amsterdam • Netherlands
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About the role
- Provide L2–L3 end-user support for Windows, macOS, mobile devices, and virtual desktops.
- Troubleshoot and resolve hardware, OS, application, and network-related issues efficiently.
- Perform OS deployment, image management, and device provisioning for desktops and laptops.
- Manage endpoint devices using tools such as SCCM, Intune, Autopilot, JAMF, or similar MDM solutions.
- Handle patching, updates, and compliance across all endpoint devices.
- Package, test, and deploy applications using SCCM/Intune or other software distribution tools.
- Manage EUC infrastructure, including printers, VPNs, collaboration tools, and unified communication devices.
- Support VDI environments such as Citrix or VMware.
- Monitor and maintain endpoint security tools (AV, EDR, DLP).
- Maintain IT asset inventory, hardware refresh cycles, and license management.
- Create and update SOPs, knowledge articles, and troubleshooting documentation.
- Ensure adherence to security and compliance policies (MFA, encryption, access controls).
Requirements
- 6–8 years of experience in EUC / Desktop Engineering or End-User Computing support.
- Strong hands-on experience with Windows 10/11, macOS, Office 365, and endpoint management.
- Expertise in SCCM, Intune, Autopilot, GPO, WSUS, or similar tools.
- Working knowledge of Azure AD, OneDrive, and Microsoft Teams.
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Experience with endpoint security and compliance tools.
- Hands-on hardware troubleshooting experience with Dell, HP, Lenovo, or equivalent vendors.
- Bachelor’s degree in IT / Computer Science or equivalent practical experience.
- Preferred certifications: Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL v4 Foundation and CompTIA A+ / Network+.
Benefits
- A technically challenging role focused on enterprise-level EUC and endpoint environments.
- Exposure to modern workplace technologies, cloud-based device management, and security frameworks.
- Opportunities to work with advanced endpoint tools, VDI platforms, and security solutions.
- A structured environment that values process, documentation, and continuous improvement.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Windows 10Windows 11macOSOffice 365SCCMIntuneAutopilotnetworking fundamentalshardware troubleshootingendpoint security
Certifications
Microsoft 365 Certified: Modern Desktop Administrator AssociateITIL v4 FoundationCompTIA A+CompTIA Network+