Stafi

Case Manager, Law Firm Experience

Stafi

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Job Level

Junior

About the role

  • Conduct case management introductions, monitor clients' medical treatment, and check in regularly
  • Efficiently monitor case progress and document client interactions
  • Keep track of deadlines and follow-ups, notifying all stakeholders
  • Provide and retrieve information from medical providers and handle communication with insurance companies

Requirements

  • ✅ **Our Ideal Candidate:**
  • - Has at least **1 year of experience** in a law firm, with a focus on **Personal Injury (PI)** and **Immigration **cases. 💼
  • - Has a strong understanding of **U.S. Personal Injury and Immigration legal procedures,** and case management. ⚖️
  • - Has a **background in customer service and sales** (highly desirable). 💬
  • - Is proficient in **verbal and written communication skills** in **English (**C1 or higher). 🗣️
  • - Has excellent **prioritization and time-management skills**. ⏰
  • - Can work **independently** and handle **confidential information** with discretion. 🔒
  • - Holds a **Bachelor’s degree in law** (preferred). 🎓
  • - Permanently resides in Latin America. 🌍
  • - Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻
Benefits
  • **🎁 Why You’ll Love Working with Us**
  • - **Long-Term Opportunities**: Build a lasting professional relationship with us. 🏆✨
  • - **Fully Remote**: Work from the comfort of your home—no onsite travel required. 🏡🌍
  • - **Paid Time Off**: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️
  • - **Wellness Support**: Access in-house psychological and wellness coaching services. 🌱💚
  • - **Holistic Growth**: Free access to coaching programs that support your personal and professional development. 📚
  • - **Exclusive Learning Access**: Unlock free access to over 200 courses. 🎓📖
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementU.S. Personal Injury legal proceduresU.S. Immigration legal proceduresdocumentationclient interactioncustomer servicesales
Soft Skills
verbal communicationwritten communicationprioritizationtime managementindependencediscretion
Certifications
Bachelor’s degree in law