Case Manager, Law Firm Experience

Stafi

Case Manager at Voxidea specializing in Personal Injury and Immigration Law for U.S.-based law firms. Delivering exceptional case management remotely from Latin America.

Posted 4/6/2026full-timeRemote • 🇲🇽 MexicoJuniorWebsite

About the role

Key responsibilities & impact

Conduct case management introductions, monitor clients' medical treatment, and check in regularly
Efficiently monitor case progress and document client interactions
Keep track of deadlines and follow-ups, notifying all stakeholders
Provide and retrieve information from medical providers and handle communication with insurance companies

Requirements

What you’ll need

✅ **Our Ideal Candidate:**
- Has at least **1 year of experience** in a law firm, with a focus on **Personal Injury (PI)** and **Immigration **cases. 💼
- Has a strong understanding of **U.S. Personal Injury and Immigration legal procedures,** and case management. ⚖️
- Has a **background in customer service and sales** (highly desirable). 💬
- Is proficient in **verbal and written communication skills** in **English (**C1 or higher). 🗣️
- Has excellent **prioritization and time-management skills**. ⏰
- Can work **independently** and handle **confidential information** with discretion. 🔒
- Holds a **Bachelor’s degree in law** (preferred). 🎓
- Permanently resides in Latin America. 🌍
- Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻

Benefits

Comp & perks

**🎁 Why You’ll Love Working with Us**
- **Long-Term Opportunities**: Build a lasting professional relationship with us. 🏆✨
- **Fully Remote**: Work from the comfort of your home—no onsite travel required. 🏡🌍
- **Paid Time Off**: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️
- **Wellness Support**: Access in-house psychological and wellness coaching services. 🌱💚
- **Holistic Growth**: Free access to coaching programs that support your personal and professional development. 📚
- **Exclusive Learning Access**: Unlock free access to over 200 courses. 🎓📖

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementU.S. Personal Injury legal proceduresU.S. Immigration legal proceduresdocumentationclient interactioncustomer servicesales

Soft Skills

verbal communicationwritten communicationprioritizationtime managementindependencediscretion

Certifications

Bachelor’s degree in law