Bilingual Customer Service, EN/FR

Stafford Communications Group

Customer Service Representative handling inquiries via phone, text, and chat for Premier NX. Providing guidance and support while maintaining detailed records in a call center environment.

Posted 7/3/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$17 per hourWebsite

About the role

Key responsibilities & impact

Respond to consumer inquiries via phone, text, and chat
Provide information, support, and guidance to consumers
Log all customer contact information accurately
Participate in intense training and maintain product knowledge

Requirements

What you’ll need

Experience in customer service
Ability to handle complex consumer inquiries
Familiarity with CRM tools
Strong attention to detail
Self-discipline during training

Benefits

Comp & perks

Equipment provided (laptop and accessories)
Support for remote work with specific internet speed requirements

ATS Keywords

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