FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Bilingual Intake Specialist, Law Firm
Staff Outsource Solutions. Conduct outbound calling and answer incoming calls, emails, and online inquiries from potential clients.
About the role
Key responsibilities & impact- Conduct outbound calling and answer incoming calls, emails, and online inquiries from potential clients.
- Conduct initial client interviews to gather necessary case details.
- Assess case eligibility based on firm criteria and schedule consultations.
- Maintain accurate and organized client records in the CRM system.
- Provide general information about legal services while maintaining confidentiality.
- Follow up with potential clients to ensure a smooth intake process.
- Collaborate with attorneys and legal staff to streamline case onboarding.
Requirements
What you’ll need- Bilingual fluency in English and Spanish
- Prior experience in a law firm, customer service, or intake role is a plus.
- Excellent communication, active listening, and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office and client management software.
- Ability to handle sensitive information with professionalism and discretion.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationactive listeninginterpersonal skillsattention to detailmultitaskingprofessionalismdiscretion