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AU Workforce Compliance Coordinator
Staff DomainWorkforce Compliance Coordinator responsible for managing licensing and safety compliance for employees and contractors. Ensuring operational readiness and maintaining records across compliance portals.
About the role
Key responsibilities & impact- Conduct daily and weekly reviews of the master tracker for all employee and contractor licenses, tickets, and certifications.
- Monitor expiry dates for, but not limited to Site inductions, High Risk Work Licenses (e.g. Forklift, Crane, EWP), Medicals and health assessments, Site or client specific tickets and competencies
- Proactively flag licenses and certifications are due to expire within 30, 14, and 7 days to ensure timely renewal.
- Access and manage compliance information through various systems and portals (e.g. Damstra, Ideagen, Pegasus, and other client-specific systems).
- Review and track the status of submitted licenses, inductions, and documentation.
- Identify rejected submissions, missing information, and pending approvals.
- Re submit or reload documentation as required, in accordance with portal guidelines and system requirements.
- Liaise with portal help desks and technical support teams to resolve submission issues, rejections, or system errors.
- Communicate directly with employees and contractors to request missing information, corrective actions, or updated documentation.
- Escalate urgent or unresolved compliance issues to relevant internal stakeholders as required.
- Prepare and distribute weekly compliance reports outlining upcoming license and certification expiries, pending approvals and outstanding actions, completed inductions, training, and medicals, rejected, delayed, or problematic submissions
- Coordinate and book medical assessments, site inductions, and training courses as required to ensure workforce readiness and compliance.
- Track completion and update records accordingly.
Requirements
What you’ll need- Previous experience in an induction, compliance, training coordination, or administration role within an industrial, mining, construction, or manufacturing environment.
- Strong understanding of safety compliance, licenses, tickets, and medical requirements commonly used in Australian industrial workplaces.
- Experience using compliance or workforce management portals (e.g. Damstra, Ideagen, Pegasus, or similar systems).
- High attention to detail with the ability to manage large volumes of compliance data accurately.
- Strong organizational and time management skills with the ability to prioritize competing deadlines.
- Effective written and verbal communication skills for liaising with employees, contractors, and external support teams.
- Proficiency in Microsoft Office, particularly Excel, tracking spreadsheets, and shared document systems.
- Preferred but not required: Experience working with strict client or site compliance frameworks.
- Familiarity with high-risk work licensing and medical assessment processes.
- Experience in reporting and compliance auditing.
Benefits
Comp & perks- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliance managementdata trackingreportingauditinghigh-risk work licensingmedical assessment processestraining coordinationadministration
Soft Skills
attention to detailorganizational skillstime managementeffective communication
Certifications
High Risk Work LicensesSite inductions