AU Workforce Compliance Coordinator
Staff Domain
full-time
Posted on:
Location Type: Hybrid
Location: Ortigas • Philippines
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About the role
- Conduct daily and weekly reviews of the master tracker for all employee and contractor licenses, tickets, and certifications.
- Monitor expiry dates for, but not limited to Site inductions, High Risk Work Licenses (e.g. Forklift, Crane, EWP), Medicals and health assessments, Site or client specific tickets and competencies
- Proactively flag licenses and certifications are due to expire within 30, 14, and 7 days to ensure timely renewal.
- Access and manage compliance information through various systems and portals (e.g. Damstra, Ideagen, Pegasus, and other client-specific systems).
- Review and track the status of submitted licenses, inductions, and documentation.
- Identify rejected submissions, missing information, and pending approvals.
- Re submit or reload documentation as required, in accordance with portal guidelines and system requirements.
- Liaise with portal help desks and technical support teams to resolve submission issues, rejections, or system errors.
- Communicate directly with employees and contractors to request missing information, corrective actions, or updated documentation.
- Escalate urgent or unresolved compliance issues to relevant internal stakeholders as required.
- Prepare and distribute weekly compliance reports outlining upcoming license and certification expiries, pending approvals and outstanding actions, completed inductions, training, and medicals, rejected, delayed, or problematic submissions
- Coordinate and book medical assessments, site inductions, and training courses as required to ensure workforce readiness and compliance.
- Track completion and update records accordingly.
Requirements
- Previous experience in an induction, compliance, training coordination, or administration role within an industrial, mining, construction, or manufacturing environment.
- Strong understanding of safety compliance, licenses, tickets, and medical requirements commonly used in Australian industrial workplaces.
- Experience using compliance or workforce management portals (e.g. Damstra, Ideagen, Pegasus, or similar systems).
- High attention to detail with the ability to manage large volumes of compliance data accurately.
- Strong organizational and time management skills with the ability to prioritize competing deadlines.
- Effective written and verbal communication skills for liaising with employees, contractors, and external support teams.
- Proficiency in Microsoft Office, particularly Excel, tracking spreadsheets, and shared document systems.
- Preferred but not required: Experience working with strict client or site compliance frameworks.
- Familiarity with high-risk work licensing and medical assessment processes.
- Experience in reporting and compliance auditing.
Benefits
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliance managementdata trackingreportingauditinghigh-risk work licensingmedical assessment processestraining coordinationadministration
Soft Skills
attention to detailorganizational skillstime managementeffective communication
Certifications
High Risk Work LicensesSite inductions