Staff Domain

Accounts Receivable Officer

Staff Domain

full-time

Posted on:

Location Type: Hybrid

Location: Ortigas • Philippines

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Tech Stack

ERP

About the role

  • Re-issue invoices and statements upon request
  • Apply customer payments accurately and promptly in enterprise software
  • Clear unapplied payments and suspense items
  • Maintain accurate customer account balances
  • Conduct first-level debtor follow-ups in line with the approved contact cadence
  • Send reminders and statements to overdue customers
  • Log all debtors contact attempts and outcomes
  • Identify and flag overdue or at-risk accounts for escalation
  • Respond to inbound accounts enquiries via the shared accounts inbox
  • Provide copies of invoices, statements, and payment confirmations
  • Confirm account balances and payment status
  • Update customer contact and billing details in Advantage Route
  • Acknowledge disputes and escalate in accordance with escalation rules
  • Perform regular bank reconciliations in MYOB
  • Reconcile customer ledgers between MYOB and Advantage Route (Route Manager Advanced)
  • Identify delivery, invoicing, or payment variances
  • Prepare reconciliation summaries for review by the Accounts Lead
  • Maintain complete and accurate debtor contact log
  • Prepare weekly debtor aging and exception reports
  • Ensure all actions are documented, traceable, and auditable
  • Follow documented SOPs, workflows, and internal controls at all times

Requirements

  • At least 2 - 3 years' experience with accounts receivable and manual payment processing.
  • Strong attention to detail and reconciliation accuracy
  • Experience using accounting systems (MYOB)
  • Clear written and spoken English
  • Ability to follow processes, and provide input to process improvement
  • Strong organizational and time-management skills
  • Experience supporting Australian businesses
  • Desirable Exposure to route-based or delivery businesses
  • Experience working with route management or ERP-style systems (Advantage Route or similar)
  • Experience managing shared inboxes
Benefits
  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablemanual payment processingbank reconciliationsreconciliation accuracycustomer account managementinvoice processingpayment processingdebtor follow-upsreport preparationdispute resolution
Soft Skills
attention to detailorganizational skillstime-management skillsprocess improvementcommunication skills