Business Operations Manager – Cybersecurity, IT
Staff Domain
full-time
Posted on:
Location Type: Remote
Location: Philippines
Visit company websiteExplore more
Tech Stack
About the role
- Oversee the daily operations of the company, ensuring all departments are aligned with company goals.
- Implement, update, and monitor Standard Operating Procedures (SOPs) to ensure operational efficiency and compliance.
- Ensure project timelines, deliverables, and budgets are being met consistently.
- Supervise, guide, and manage the daily activities of staff members.
- Assist in staff performance management, including regular evaluations, feedback, and professional development.
- Foster a positive work environment and company culture that promotes collaboration, accountability, and excellence.
- Work with HR to recruit, hire, and onboard new staff when needed.
- Assist in business development and sales efforts by identifying potential clients and helping with outreach when needed.
- Support the marketing team in creating campaigns, content, and strategies to promote the company's cybersecurity services when needed.
- Help maintain and strengthen relationships with key clients, ensuring high levels of satisfaction and retention.
- Collaborate with the CEO and leadership team to define and execute the company’s strategic vision and growth plans.
Requirements
- Bachelor’s degree in business administration, Information Technology, Cybersecurity, or a related field (Master’s preferred).
- 3+ years of experience in operational management, with at least 1-2 years in a leadership or executive role, preferably in the cybersecurity or technology sector.
- Strong understanding of cybersecurity services and how to deliver value to clients.
- Excellent leadership and team management skills.
- Solid understanding of sales processes and marketing strategies.
- Exceptional problem-solving skills and the ability to think strategically.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to thrive in a fast-paced and dynamic environment.
Benefits
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational managementcybersecurity servicessales processesmarketing strategiesperformance managementstrategic planningStandard Operating Procedures (SOPs)budget managementproject management
Soft skills
leadershipteam managementproblem-solvingstrategic thinkingcommunicationinterpersonal skillsnegotiationcollaborationaccountabilityprofessional development
Certifications
Bachelor’s degreeMaster’s degree (preferred)