Staff Domain

Lab Administration Officer

Staff Domain

full-time

Posted on:

Location Type: Hybrid

Location: Ortigas • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

Oracle

About the role

  • Setup and Location: Hybrid | Ortigas
  • Work Schedule: 9:30 AM – 6:30 PM AEST | 7:30 AM – 4:30 PM PHT
  • Provide essential administrative support to our testing and customer service operations.
  • Manage daily worklists across our systems (LIMS, BSM, and Oracle NetSuite).
  • Coordinate analysis requirements with the laboratory team.
  • Support Client Liaison Officers with customer updates.
  • Contribute to process improvements and support continuous enhancements to our workflows.
  • Collaborate closely with colleagues across the business, demonstrating a proactive attitude, a commitment to teamwork, and a willingness to learn.
  • Help onboard new team members once fully trained.

Requirements

  • Degree or qualification in related discipline desired.
  • Interest in the food testing industry.
  • Experience in similar role for laboratories, logistics, agronomy or agri trade desirable.
  • Strong knowledge of administration systems and procedures.
  • Remote customer service experience.
  • Experience working to stringent quality, safety, and compliance standards (ISO standards).
  • Experience working to company Management System Standards, maintaining appropriate documentation.
  • Should have appropriate computer skills and be able to work in Microsoft Word and Excel as a minimum.
Benefits
  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative supportcustomer serviceprocess improvementsquality standardssafety standardscompliance standardsdocumentation managementMicrosoft WordMicrosoft Excel
Soft skills
teamworkproactive attitudecommitment to learning