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Sales Development Representative – B2C
StackFuelQualify inbound B2C leads and proactively engage prospects via phone, e‑mail and social channels. Build and maintain a high-quality sales pipeline and hand qualified leads to Account Executives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong lead qualification and sales support capabilities, with proficiency in CRM systems and effective communication skills in both German and English. Ability to organize and document sales activities while collaborating with marketing and sales teams to enhance lead quality.
Highest-signal resume keywords
Lead QualificationCRM System ExperienceOutbound CallingFluent GermanInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead GenerationSales Pipeline ManagementDocumentationFollow-Up SchedulingMarket Trend Analysis
Soft Skills
Professional CommunicationOrganizational SkillsReliabilityWillingness to LearnMotivational Skills
Tools & Technologies
CRM SystemsOutlookExcelOffice Tools
Industry Keywords
TelemarketingInside SalesLead OutreachSales Support
About the role
Key responsibilities & impact- You are the first point of contact for incoming leads and systematically qualify prospects for the sales team
- You proactively reach out to potential customers via phone, e‑mail and social selling
- You identify leads' needs and match their requirements with our solution offering
- You hand over qualified leads to the responsible sales team (e.g., Account Executives), including clear documentation in the CRM
- You build and continuously maintain a high-quality sales pipeline for the sales team
- You schedule appointments/demos for your sales colleagues and ensure a high show rate
- You work with our CRM system daily, document conversations and activities, and plan follow-ups
- You collaborate closely with marketing and sales to coordinate campaigns and improve lead quality
- You monitor market and industry trends to identify new target segments and outreach strategies
- You take on smaller projects in lead generation or process optimization when needed and actively contribute to team motivation
Requirements
What you’ll need- Some experience in sales or a similar role (e.g., telemarketing, call center, inside sales) is a plus — career changers are welcome
- Basic experience in outbound calling and e‑mail outreach to prospects
- Confident, friendly and professional communication with customers — both on the phone and in writing
- Ability to detect leads' needs and interest using clear, simple questions
- Initial experience with CRM systems is advantageous (e.g., creating leads, taking notes, scheduling follow-ups)
- Careful and structured documentation of conversations and activities
- Organized, reliable working style, even when handling many repetitive tasks
- Strong willingness to learn: you quickly acquire sales arguments, product knowledge and processes
- Proficient with Outlook, Excel and common office tools
- Strong interpersonal skills: you can listen well, ask follow-up questions, persuade and motivate
- You are teachable and eager to learn, and enjoy developing your skills further
- Fluent written and spoken German; English skills are a plus.
Benefits
Comp & perks- Full ownership: We hire you because we believe in your ideas. Shape our processes from day one and make a real impact.
- Culture: An open feedback culture is standard for us. We also have two "Trustees": elected by the team, they provide 100% confidential support for any concern.
- Hybrid work: For optimal collaboration we work three days in the office; on the other two days you choose where to work from.
- Workation: Up to 10 days of workation from the EU, EEA or Turkey allowed.
- Genuine community: We value personal exchange over coffee, in meetings or at our team events.
- Belonio: In addition to your salary you receive €50 net per month on a virtual credit card.
- Level up your skills: There's no standing still here. Use our in-house online trainings to boost your knowledge and grow with us into an expert in Data & AI.