Lead account management for western US clients and manage 40+ account leads and managers.
Drive revenue growth, service excellence, media performance, insights delivery, and partnership strategy.
Define and expand service motion and improve operational rigor.
Focus on client satisfaction, product adoption, and cross-functional collaboration.
Build high standards, accountability, and a performance culture; report to Head of Americas Client Services.
Requirements
Deep experience and passion for people management, with a background leading large organizations with managers as direct reports.
Experience in a quota-carrying role, hitting and exceeding revenue targets as a people leader.
Intense focus on delivering world class client experience that is founded on strong functional expertise and performance.
Proven track record in advertising and martech, with depth of knowledge in the industry landscape, upcoming challenges, and what being “world class” really means.
Deep data acumen and understanding, both leveraging the insights of the team and also getting hands on in spreadsheets and systems to get the context needed for key decisions.
Ambassador for a strong performance culture that values supporting others, acting with integrity, and a “failure is not an option” mindset.