Senior Client Service Representative, Business Insurance – Surety
Marsh McLennan
Regional Vice President, Client Services
StackAdapt
full-time
Posted on:
Location: California, Colorado • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead account management for western US clients and manage 40+ account leads and managers.
- Drive revenue growth, service excellence, media performance, insights delivery, and partnership strategy.
- Define and expand service motion and improve operational rigor.
- Focus on client satisfaction, product adoption, and cross-functional collaboration.
- Build high standards, accountability, and a performance culture; report to Head of Americas Client Services.
Requirements
- Deep experience and passion for people management, with a background leading large organizations with managers as direct reports.
- Experience in a quota-carrying role, hitting and exceeding revenue targets as a people leader.
- Intense focus on delivering world class client experience that is founded on strong functional expertise and performance.
- Proven track record in advertising and martech, with depth of knowledge in the industry landscape, upcoming challenges, and what being “world class” really means.
- Deep data acumen and understanding, both leveraging the insights of the team and also getting hands on in spreadsheets and systems to get the context needed for key decisions.
- Ambassador for a strong performance culture that values supporting others, acting with integrity, and a “failure is not an option” mindset.
