Own technical delivery across multiple deployments from first prototype to stable production.
Contribute to SOW development by documenting technical specifications, identifying dependencies and risks, and defining acceptance criteria that protect delivery timelines.
Build and validate integrations using our API, MCP server, and Knowledge Ingestion Engine, including connecting customer knowledge sources to AI-powered developer workflows.
Write and maintain automation scripts (Python or similar) to streamline deployment processes, data ingestion pipelines, and environment configuration.
Troubleshoot and resolve delivery challenges in collaboration with Customer Success, Product, and Support.
Document and scale delivery processes by creating reusable playbooks, runbooks, and automation that enable repeatable deployments across customers and partner resources.
Mentor and guide future engineers and partner resources, raising the overall standard of delivery excellence.
Influence service evolution by feeding client and delivery insights into the design of new offerings.

Requirements

Bring 3+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Experience with enterprise integrations across developer tools like Slack, Teams, GitHub, Jira, or ServiceNow, including API-based and webhook-driven architectures.
Hands-on experience with cloud platforms (AWS, Azure, or GCP) and familiarity with containerization (Docker), infrastructure-as-code (Terraform, CloudFormation), or CI/CD pipelines.
Working knowledge of MCP servers, RAG architectures, or enterprise AI deployment patterns. You should be able to configure and validate these workflows
Experience with data ingestion and ETL patterns. You'll work with the Knowledge Ingestion Engine to connect diverse customer knowledge sources to Stack Internal.
Clear written and verbal communication with both technical and business stakeholders. You'll be writing runbooks and presenting deployment status to engineering leaders.

Benefits

Competitive Base Salary
Generous paid vacation
Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
Equity for all employees at all levels
Industry-leading health benefits that are applicable per country of residence for all our full-time employees
Company-paid Life Insurance
Home Internet stipend
Professional allocation for your growth and development
One-time allowance to assist with your home office setup
Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScriptAPI developmentautomation scriptingdata ingestionETL patternscloud platformscontainerizationinfrastructure-as-codeCI/CD pipelines

Soft Skills

communicationmentoringcollaborationproblem-solvingdocumentation