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Product Lead – Medicare Mental Health Check In Program
St Vincent's Health AustraliaProduct Lead evolving St Vincent’s Medicare Mental Health Check In Program. Driving digital, clinical and service improvements across Sydney, Melbourne or Brisbane.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and service design within healthcare, focusing on improving consumer experience and driving service excellence. Capable of translating insights into actionable strategies while ensuring compliance with regulatory and quality standards.
Highest-signal resume keywords
Product ManagementService DesignStakeholder EngagementRegulatory ComplianceData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Lifecycle ManagementEvidence-Based Roadmap DevelopmentAnalytical SkillsStrategic ThinkingFinancial Acumen
Soft Skills
Communication SkillsProblem-Solving SkillsSelf-MotivationAdaptabilityCollaboration
Tools & Technologies
Software as a Medical DeviceDigital Communication ToolsMarket Analysis Tools
Certifications & Qualifications
Tertiary Qualifications in BusinessTertiary Qualifications in Health Administration
Industry Keywords
HealthcareConsumer ExperienceNot-for-ProfitSocial EnterpriseEmerging Health Trends
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Own and evolve the product vision, strategy and value proposition for the next phase of the Medicare Mental Health Check In Program
- Translate strategic priorities into an evidence-based product roadmap with defined outcomes and success measures
- Lead the end-to-end product lifecycle from hypothesis and business case through design, build, launch, adoption and optimisation
- Use consumer, clinician and stakeholder insights to improve awareness, access, onboarding, engagement, treatment outcomes and continuity of care
- Lead continuous discovery with help seekers, carers, practitioners and healthcare professionals, including underserved and priority populations
- Partner with clinical, operational, technology and design teams to define problems and deliver effective solutions
- Work with Growth and Communications to strengthen market propositions, referral pathways, launch plans and adoption
- Lead product governance and prioritisation, balancing opportunities, dependencies and investment decisions
- Build an integrated view of product performance across consumer, clinical, operational, financial and digital measures
- Coordinate relevant TGA regulatory pathways for functionality that is, or may be, regulated as Software as a Medical Device
- Ensure product decisions meet clinical safety, privacy, cyber security, accessibility, quality, regulatory and contractual requirements
Requirements
What you’ll need- Proven experience in innovative product management or service design, ideally within healthcare
- Demonstrated ability to improve consumer experience, streamline processes and drive service excellence
- Strong ability to translate patient and customer insights into actionable product strategies
- Demonstrated analytical and research skills, with the ability to turn complex data and policy into operational outcomes
- Strategic and systems thinking, supported by strong business, commercial and financial acumen
- Experience navigating complex stakeholder environments and building alignment and consensus
- Strong self-motivation, initiative and adaptability in changing environments
- Excellent written, verbal, digital communication and presentation skills
- Strong problem-solving skills and the ability to conceptualise and clearly articulate solutions
- Tertiary qualifications in business, health administration or a related field
- Experience within not-for-profit, social enterprise or health sector organisations, and understanding of emerging trends across health and technology, highly regarded
Benefits
Comp & perks- Make a meaningful impact by shaping an innovative mental health service
- Lead meaningful innovation across digital, clinical and service environments
- Work with purpose in a values-driven organisation
- Shape the future of connected care within a digitally driven division
- Collaborate with consumers, clinicians, technology teams, government, healthcare providers, researchers and other partners
- Inclusive workplace committed to diversity and equal opportunity