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Product Analyst – Chronic Care
St Vincent's Health Australia. Translate complex needs into solutions .
About the role
Key responsibilities & impact- Translate complex needs into solutions
- Work with clinicians and service teams to translate chronic care needs into functional requirements, user stories and process designs that support person ‑ centred care.
- Analyse and improve end ‑ to ‑ end workflows across virtual and home ‑ based services, strengthening interoperability, efficiency and user experience.
- Monitor product performance, patient experience, equity impacts and system usage to identify opportunities for optimisation and inform business cases.
- Act as a bridge between clinical, technical and business stakeholders to align priorities and deliver scalable, high ‑ quality solutions.
- Contribute to continuous improvement by integrating analytics, emerging technology and automation—while ensuring compliance with clinical governance, safety, privacy and regulatory standards.
Requirements
What you’ll need- Experience working as a business analyst, product analyst or similar role in digital, platform or service environments
- Strong ability to turn user, consumer or customer insights into clear requirements and practical solutions
- Systems thinking, with sound business and analytical capability
- Confidence working across diverse stakeholders and influencing without authority
- Ability to interpret complex data, research or policy and translate it into operational improvement
- Experience in digital health, virtual care or chronic care services is highly regarded—but not essential.
Benefits
Comp & perks- Not ‑ for ‑ profit salary packaging
- Flexible work locations across major cities
- Development and learning opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisproduct analysisuser story developmentprocess designworkflow analysisdata interpretationanalytics integrationautomationdigital healthchronic care services
Soft Skills
stakeholder engagementinfluencing without authoritysystems thinkinganalytical capabilityuser experience improvementcommunicationcollaborationproblem-solvingadaptabilitycontinuous improvement