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Product Analyst – Chronic Care
St Vincent's Health Australia. Translate complex needs into solutions .
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
business analysisproduct analysisuser story developmentprocess designworkflow analysisdata interpretationanalytics integrationautomationdigital healthchronic care services
Soft Skills
stakeholder engagementinfluencing without authoritysystems thinkinganalytical capabilityuser experience improvementcommunicationcollaborationproblem-solvingadaptabilitycontinuous improvement
Industry Keywords
person-centred careinteroperabilityclinical governancesafety standardsprivacy standardsregulatory compliancevirtual careservice environmentsoperational improvementbusiness cases
About the role
Key responsibilities & impact- Translate complex needs into solutions
- Work with clinicians and service teams to translate chronic care needs into functional requirements, user stories and process designs that support person ‑ centred care.
- Analyse and improve end ‑ to ‑ end workflows across virtual and home ‑ based services, strengthening interoperability, efficiency and user experience.
- Monitor product performance, patient experience, equity impacts and system usage to identify opportunities for optimisation and inform business cases.
- Act as a bridge between clinical, technical and business stakeholders to align priorities and deliver scalable, high ‑ quality solutions.
- Contribute to continuous improvement by integrating analytics, emerging technology and automation—while ensuring compliance with clinical governance, safety, privacy and regulatory standards.
Requirements
What you’ll need- Experience working as a business analyst, product analyst or similar role in digital, platform or service environments
- Strong ability to turn user, consumer or customer insights into clear requirements and practical solutions
- Systems thinking, with sound business and analytical capability
- Confidence working across diverse stakeholders and influencing without authority
- Ability to interpret complex data, research or policy and translate it into operational improvement
- Experience in digital health, virtual care or chronic care services is highly regarded—but not essential.
Benefits
Comp & perks- Not ‑ for ‑ profit salary packaging
- Flexible work locations across major cities
- Development and learning opportunities