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St Vincent's Health Australia

Revenue Officer

St Vincent's Health Australia

Revenue Officer ensuring financial health of Private Division in St Vincent's Healthcare, managing billing and revenue inquiries. Play a key role in producing accurate patient accounts and managing aged debt.

Posted 4/15/2026contractMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Play a pivotal role in ensuring the financial health of the Private Division
  • Produce high-quality, accurate patient accounts whilst navigating health fund contract business rules
  • Ensure all necessary claim forms and certification documents are meticulously completed
  • Be the go-to person for all revenue-related inquiries, providing professional and prompt support to staff, patients, and health funds
  • Strategically manage aged debt, working within departmental KPIs and contractual agreements
  • Proactively liaise with health funds and patients to resolve outstanding claims
  • Cross-check the accuracy of MBS item numbers, Prostheses rebate codes entered and Theatre coding prior to billing

Requirements

What you’ll need
  • Previous experience in a Billing role within a private healthcare setting will be highly favourable
  • Demonstrated experience interpreting Health Fund contracts with respect to application of billing rules
  • Experienced using Patient Administration Systems ideally in a healthcare organisation
  • High level of self-motivation, drive and initiative combined with adaptability
  • Working knowledge and understanding of medical terminology
  • High level of attention to detail and capable of multi-tasking and prioritising work
  • Intermediate skill level in use of Microsoft Suite including Excel, Word, Outlook, Power BI
  • Previous experience and confidence in debt collection
  • High level written and oral communication skills and excellent computer skills

Benefits

Comp & perks
  • Competitive salary packaging options
  • Discounted private health insurance
  • Employee Assistance Program for staff and their families
  • Access to the Fitness Passport (FP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
billinghealth fund contract interpretationmedical terminologydebt collectionattention to detailmulti-taskingprioritization
Soft Skills
self-motivationdriveinitiativeadaptabilitywritten communicationoral communication