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St Vincent's Health Australia

Revenue Officer

St Vincent's Health Australia

Revenue Officer managing patient accounts and health fund claims at St Vincent's Health Australia. Reporting to the Revenue Team Leader, handling financial and billing inquiries in a hybrid role.

Posted 4/11/2026full-timeMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Produce high-quality, accurate patient accounts whilst navigating health fund contract business rules
  • Ensure all necessary claim forms and certification documents are meticulously completed
  • Be the go-to person for all revenue-related inquiries, providing professional and prompt support to staff, patients, and health funds
  • Manage aged debt, working within departmental KPIs and contractual agreements
  • Proactively liaise with health funds and patients to resolve outstanding claims
  • Cross-check the accuracy of MBS item numbers, Prostheses rebate codes entered and Theatre coding prior to billing

Requirements

What you’ll need
  • Previous experience in a Billing role within a private healthcare setting
  • Demonstrated experience interpreting Health Fund contracts with respect to application of billing rules
  • Experienced using Patient Administration Systems ideally in a healthcare organisation
  • High level of self-motivation, drive and initiative combined with adaptability
  • Working knowledge and understanding of medical terminology
  • High level of attention to detail and capable of multi-tasking and prioritising work
  • Intermediate skill level in use of Microsoft Suite including Excel, Word, Outlook, Power BI
  • Previous experience and confidence in debt collection
  • High level written and oral communication skills and excellent computer skills

Benefits

Comp & perks
  • Competitive salary packaging options
  • Discounted private health insurance
  • Employee Assistance Program for staff and their families
  • Access to the Fitness Passport (FP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
billinghealth fund contract interpretationmedical terminologydebt collectionMBS item numbersProstheses rebate codesTheatre codingattention to detailmulti-taskingprioritising work
Soft Skills
self-motivationdriveinitiativeadaptabilitywritten communicationoral communicationprofessional support