Revenue Officer
St Vincent's Health Australia
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • Australia
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About the role
- Produce high-quality, accurate patient accounts whilst navigating health fund contract business rules
- Ensure all necessary claim forms and certification documents are meticulously completed
- Be the go-to person for all revenue-related inquiries, providing professional and prompt support to staff, patients, and health funds
- Manage aged debt, working within departmental KPIs and contractual agreements
- Proactively liaise with health funds and patients to resolve outstanding claims
- Cross-check the accuracy of MBS item numbers, Prostheses rebate codes entered and Theatre coding prior to billing
Requirements
- Previous experience in a Billing role within a private healthcare setting
- Demonstrated experience interpreting Health Fund contracts with respect to application of billing rules
- Experienced using Patient Administration Systems ideally in a healthcare organisation
- High level of self-motivation, drive and initiative combined with adaptability
- Working knowledge and understanding of medical terminology
- High level of attention to detail and capable of multi-tasking and prioritising work
- Intermediate skill level in use of Microsoft Suite including Excel, Word, Outlook, Power BI
- Previous experience and confidence in debt collection
- High level written and oral communication skills and excellent computer skills
Benefits
- Competitive salary packaging options
- Discounted private health insurance
- Employee Assistance Program for staff and their families
- Access to the Fitness Passport (FP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billinghealth fund contract interpretationmedical terminologydebt collectionMBS item numbersProstheses rebate codesTheatre codingattention to detailmulti-taskingprioritising work
Soft Skills
self-motivationdriveinitiativeadaptabilitywritten communicationoral communicationprofessional support