ED/OP Patient Access, Per Diem

St. Luke's University Health Network

Patient Access Representative responsible for registration of patients at St. Luke's University Health Network.

Posted 7/15/2026part-timeLehighton • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration processes, including insurance verification and medical terminology, while providing exceptional customer service and utilizing health information systems like Epic.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationCustomer ServiceMedical TerminologyHealth Information System (Epic)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient IdentificationOrder TranscriptionDiagnosis EntryProvider Information EntryInsurance Referral ManagementPre-CertificationTyping FluencyMedical Administrative Experience

Soft Skills

Interpersonal SkillsCommunication Skills

Tools & Technologies

MyChartWelcome KioskOn My Way Technology

Certifications & Qualifications

High School Graduate or EquivalentCertificate/Degree in Health Care Related Field

Industry Keywords

Health CarePatient ExperienceInsurance BackgroundHealth Care Education

About the role

Key responsibilities & impact

Responsible for the entire scope of the registration process for patients
Correctly identifying patients and transcribing orders
Completing registration screens and entering diagnosis and provider information
Verifying insurances and point of service cash collections
Communicating and coordinating with SLPG practices and other departments for patient experience
Obtaining required insurance referrals and pre-certs prior to service to decrease denials
Ensuring patients engage in their health care through MyChart and self-service capabilities
Assisting patients with Welcome Kiosk and On My Way technology at network locations

Requirements

What you’ll need

High school graduate or equivalent required
Certificate/Degree in health care related field preferred
Excellent customer service and interpersonal skills required
General computer experience and ability to type fluently, accurately, and quickly required
Insurance background preferred
Knowledge of medical terminology preferred
Previous medical administrative experience and/or health care related education courses preferred
Knowledge of health information system (epic) preferred

Benefits

Comp & perks

Health insurance
401(k) retirement plan
Paid time off
Flexible work arrangements
Professional development opportunities