Patient Access Representative, Part Time, Evenings

St. Luke's University Health Network

Patient Access Representative responsible for managing patient registration and ensuring excellent experience at St. Luke's University Health Network.

Posted 7/2/2026part-timeKutztown • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records.
Responsible for the patient registration (pre-reg and post-reg needs) including all necessary demographic information.
Greets/directs patients and visitors for the entire facility.
Answers internal and external calls and dispenses appropriate information.
Responsible for onboarding and assisting patients with Welcome Kiosk and On My Way technology at network locations.

Requirements

What you’ll need

High school graduate or equivalent required.
Certificate/Degree in health care related field preferred.
Excellent customer service and interpersonal skills required.
General computer experience and ability to type fluently, accurately, and quickly required.
Insurance background preferred.
Knowledge of medical terminology preferred.
Previous medical administrative experience and/or health care related education courses preferred.
Knowledge of health information system (epic) preferred.

Benefits

Comp & perks

St. Luke's is proud of the skills, experience and compassion of its employees.
The employees of St. Luke's are our most valuable asset!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Typing FluentlyGeneral Computer ExperienceMedical Administrative ExperienceHealth Care Related Education

Soft Skills

Interpersonal Skills

Certifications

Certificate/Degree in Health Care Related Field