Manager, Practice Operations

St. Luke's University Health Network

Manager overseeing practice operations at St. Luke's health network.

Posted 6/4/2026full-timeQuakertown • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Leads and manages the operations of assigned practices to ensure successful practice operations
Ensures operational readiness for clinical and administrative operations
Manages practice operations, workflow execution, employee collaboration and overall patient experience
Partners with other organizational functions to coordinate and facilitate effective practice operations
Maintains strong collaboration and connectivity with Access Center operations
Serves as point of escalation and addresses critical operational, technological, patient, and employee issues
Achieves expected practice financial performance through judicious expense management
Utilizes organizational tools to monitor practice performance and develops/implements improvement strategies

Requirements

What you’ll need

Bachelor’s Degree in health, business, or related field preferred
Minimum of 2+ years of medical office or practice operations experience, including at least 1 year in a healthcare setting
Experience managing or supporting daily operations such as staffing coordination, scheduling, patient access, workflow management, and regulatory compliance
Demonstrated ability to supervise staff, support performance management, and maintain service and quality standards
Strong business acumen
Skilled in all forms of communication
Quality focused

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

practice operationsworkflow executionexpense managementstaffing coordinationschedulingpatient accessworkflow managementregulatory complianceperformance managementquality standards

Soft Skills

leadershipcollaborationcommunicationproblem-solvingorganizational skillsbusiness acumenemployee supervisionservice focusquality focuscritical thinking

Certifications

Bachelor’s Degree