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Manager, Practice Operations
St. Luke's University Health NetworkManager overseeing practice operations at St. Luke's health network.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
practice operationsworkflow executionexpense managementstaffing coordinationschedulingpatient accessworkflow managementregulatory complianceperformance managementquality standards
Soft Skills
leadershipcollaborationcommunicationproblem-solvingorganizational skillsbusiness acumenemployee supervisionservice focusquality focuscritical thinking
Tools & Technologies
organizational toolsAccess Center operations
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
healthcaremedical officepractice operations experienceclinical operationsadministrative operations
About the role
Key responsibilities & impact- Leads and manages the operations of assigned practices to ensure successful practice operations
- Ensures operational readiness for clinical and administrative operations
- Manages practice operations, workflow execution, employee collaboration and overall patient experience
- Partners with other organizational functions to coordinate and facilitate effective practice operations
- Maintains strong collaboration and connectivity with Access Center operations
- Serves as point of escalation and addresses critical operational, technological, patient, and employee issues
- Achieves expected practice financial performance through judicious expense management
- Utilizes organizational tools to monitor practice performance and develops/implements improvement strategies
Requirements
What you’ll need- Bachelor’s Degree in health, business, or related field preferred
- Minimum of 2+ years of medical office or practice operations experience, including at least 1 year in a healthcare setting
- Experience managing or supporting daily operations such as staffing coordination, scheduling, patient access, workflow management, and regulatory compliance
- Demonstrated ability to supervise staff, support performance management, and maintain service and quality standards
- Strong business acumen
- Skilled in all forms of communication
- Quality focused
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Professional development