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Medical Assistant, Practice Operations – Cardiology
St. Luke's University Health NetworkMedical Assistant supporting healthcare delivery at St. Luke's University Health Network.
About the role
Key responsibilities & impact- Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.
- Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment.
- Sends messages to the Care Team, when warranted.
- Responsible for preparing patients for examination and escorting them into the exam room.
- Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit.
- Assists in capturing demographic information.
- Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
- Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
- Actively participates in department activities; attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.
- Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
- Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
- Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
- Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.
- Actively participates in maintaining and/or improving quality improvement initiatives. Other related duties as assigned.
Requirements
What you’ll need- High School degree or equivalent required.
- One year of clinical experience OR graduate of Medical Assistant program required.
- Two years of experience in similar healthcare setting is preferred.
- Customer service experience is strongly preferred.
- BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical experiencepre-chartingvital signs measurementinjectionsimmunizationspatient care servicesmedical record updatingdemographic information captureinventory managementquality improvement initiatives
Soft Skills
customer servicecommunicationteam collaborationproblem resolutionpatient educationorganizational skillsattention to detailparticipation in meetingssuggestion for improvementself-management
Certifications
High School degreeBLS/CPR certification