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Senior Internal Communications Specialist
St. Jude Children's Research HospitalSenior Internal Communications Specialist at Texas Children’s analyzing communication performance and managing content for internal strategies. Collaborating with teams to enhance employee engagement and alignment with organizational goals.
About the role
Key responsibilities & impact- Leads and executes enterprise-wide internal communications strategy aligned with organizational goals
- Manages complex communications projects end-to-end, including planning, stakeholder alignment, timelines and delivery across multiple channels
- Crafts high-quality, audience-focused communications including leadership messages, intranet content, talking points, video scripts, presentations and campaign materials
- Manages and optimizes internal communication channels (e.g., intranet, newsletters, digital signage, email, town halls)
- Builds strong relationships with clinical, research, operational and administrative partners to understand their communication needs
- Provides strategic counsel to leaders, including support during high-priority or sensitive communications
- Supports crisis communications, helping develop clear, timely messaging in fast-moving situations
- Develops initiatives that foster employee connection, recognition and engagement
- Tracks and analyzes communication performance metrics and prepare regular metric reports
Requirements
What you’ll need- Bachelor’s degree in public relations, journalism, communications or related field required
- 4+ years of experience with internal communications, corporate communications, or employee engagement required
- Demonstrated project management experience, including managing multiple priorities, timelines and stakeholders
- Experience supporting crisis communications or issues management preferred
- Experience in healthcare, nonprofit or mission-driven organizations preferred
- Change management communication experience preferred
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
internal communicationscorporate communicationsemployee engagementproject managementcrisis communicationscommunication performance metricsaudience-focused communicationscontent creationstakeholder alignmentchange management communication
Soft Skills
relationship buildingstrategic counseltimely messagingemployee connectionrecognitionengagementplanningorganizationcommunicationadaptability