Senior Manager, Benefits

ST Engineering North America

Senior Benefits Manager responsible for day-to-day benefits administration and operations at ST Engineering. Leading a team and ensuring compliance and process improvements for benefits programs.

Posted 6/2/2026full-timeArlington • Virginia • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

The Sr. Benefits Manager is responsible for the day-to-day administration and operational management of employee benefits programs.
This role focuses on hands-on process ownership, ensuring accuracy and efficiency in benefits delivery across health insurance, Voluntary Benefits, retirement plans, wellness initiatives, and leave programs.
Manage day-to-day benefits administration processes and systems.
Coordinate vendor relationships and serve as primary point of contact for benefits providers and third-party administrators.
Oversee annual benefits enrollment processes, including system setup, employee communications, and troubleshooting support.
Responsible for ensuring benefits procedures and documentation are accurate, consistent, and up to date across all benefit programs.
Support the benefits team by guiding complex cases and escalated employee inquiries.
Manage and lead the Benefits COE delivery team by prioritizing workloads, assigning tasks, and ensuring consistent execution of responsibilities.
Implement process improvements to streamline benefits administration and enhance service delivery.
Own the benefit invoicing process – Review, audit, and process vendor invoices to ensure charges are supported and aligned with contractual terms and payment requirements.

Requirements

What you’ll need

Bachelor’s degree in human resources, Business Administration, or related field required.
Minimum 7 years of progressive hands-on benefits administration experience with demonstrated process ownership and system proficiency; minimum 2 years of experience leading a team in the delivery of benefits programs
Strong working knowledge of SuccessFactors or other HRIS platforms.
Proficiency in Excel, including pivot tables, VLOOKUP, formulas, and data management tools.
Demonstrated experience managing benefits processes.
Working knowledge of ERISA, COBRA, ACA, HIPAA, FMLA, and other federal and state benefits regulations with the ability to execute required compliance activities.
Strong attention to detail with the ability to maintain accurate benefits records, audit system data, reconcile discrepancies, and generate standard reports.
Solid understanding of federal and state benefits regulations with hands-on experience processing compliance requirements and required notifications
Solid understanding of 401(k) administration processes including enrollment support, loan processing, and basic compliance tasks.
Strong troubleshooting skills to resolve benefits issues, answer employee questions, and coordinate with vendors to address system or coverage problems.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits administrationprocess ownershipExcelHRIS platforms401(k) administrationdata managementcompliance activitiesvendor invoicingtroubleshooting

Soft Skills

attention to detailleadershipcommunicationorganizational skillsproblem-solving