IT System Administrator – Clinical and Production Systems

Össur

IT System Administrator maintaining clinical and production IT systems for Embla Medical. Providing technical support, system administration, and participating in global IT projects.

Posted 4/24/2026full-timeNashville • Florida, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $68,518 - $84,630 per yearWebsite

About the role

Key responsibilities & impact

Provide (2nd) skilled support to functional owners, end users and within IT
Maintain the deployment, assets, and software related to clinical hardware tooling and software services they utilize
Troubleshooting, Elevation, and communication tasks involving the EMR systems and related software integrations
Provide specialist level user support on clinical hardware tooling and associated services by answering questions and resolving issues for internal customers
Manage escalated issues in line with the Service Level Agreement
Monitor, maintain and update the clinical tooling infrastructure to achieve maximum up-time and trouble-free usage
Participate in projects to test and implement the clinical hardware tooling setups in new locations

Requirements

What you’ll need

Bachelor’s degree in computer science
5-7 years of relevant experience
Working experience with Agile methodology and Service Desk applications
Experience with specialist hardware and multi-user application device support in a clinical environment
Understanding of IT in relation to facilities, cabling and building infrastructure IT services
Good knowledge of English (spoken and written), additional regional languages are a plus
Ability to manage multiple priorities and collaborate with stakeholders in a fast-paced environment
Good communication skills, both orally and written

Benefits

Comp & perks

Competitive Compensation Packages
Medical, Dental, and Vision Benefits
401(k) Retirement Plan with employer matching contribution
9 paid holidays
13 vacation days, birthday and two (2) volunteer days
8 sick days within your first year of employment
Paid Parental Bonding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingEMR systemsclinical hardware toolingsoftware integrationsAgile methodologyService Desk applicationsmulti-user application device supportIT servicescablingbuilding infrastructure

Soft Skills

communication skillscollaborationability to manage multiple priorities

Certifications

Bachelor’s degree in computer science