Medical Assistant – Student Apprenticeship

SSM Health

SSM Health Medical Assistant apprenticeship supporting patient care in Madison clinics. Completing paid Madison College coursework, clinical rotations, and supervised on-the-job training.

Posted 8/5/2026full-timeMadison • Wisconsin • 🇺🇸 United StatesEntry Level💰 $18 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care, including administering medications, collecting vital signs, and maintaining accurate medical records. Capable of effectively scheduling appointments, managing patient information, and ensuring compliance with healthcare regulations.

Highest-signal resume keywords

Patient Care AssistanceMedical Record ManagementPhlebotomy SkillsCertified Medical Assistant Exam PreparationBasic Life Support Healthcare Provider Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Sign CollectionPhlebotomyMedication AdministrationPatient InterviewingClinical DocumentationSpecimen ProcessingAppointment SchedulingData EntryFinancial Record ManagementSuperbill Preparation

Soft Skills

CommunicationAttention to DetailReliabilityConfidentialityTeam Collaboration

Certifications & Qualifications

Certified Medical Assistant ExamBasic Life Support Healthcare Provider Certification

Industry Keywords

Patient ConfidentialityHealthcare ComplianceMedical Assistant CurriculumApprenticeship ProgramSSM Health

About the role

Key responsibilities & impact

Assist providers with patient examinations, prepare exam rooms, and assist with procedures
Maintain log books and monitor pharmaceutical sample cabinets for expired items
Verify and maintain patient medical records, including demographics, insurance, guarantor information, and scanned documents
Notify patients of normal test results, process lab orders, return calls, and schedule testing, procedures, prescription refills, and referrals
Administer medications safely and accurately under supervision
Interview patients, collect clinical information, prepare provider reports, and document information in medical records
Provide insurance information while maintaining patient confidentiality and releasing records only with appropriate consent
Obtain and document vital signs, collect and process specimens, and perform phlebotomy when trained and competent
Clean, stock, and maintain exam rooms; order supplies and prepare instruments for sterilization
Schedule, reschedule, and cancel patient appointments
Answer and direct incoming calls, take accurate messages, and route tasks appropriately
Depending on the ministry, collect and post payments, balance cash drawers, prepare superbills, and update financial and personal information
Work safely and maintain constant alertness
Complete coursework, clinical rotations, homework, and on-the-job-learning competencies during the 18-month apprenticeship

Requirements

What you’ll need

High school diploma or equivalent
Reside in Wisconsin within a geographic area served by the Workforce Development Board of South-Central Wisconsin (Greater Madison area)
Reliable transportation to SSM Health clinic locations and Madison College campus
Willingness to sign and agree to the Wisconsin Department of Workforce Development Apprenticeship Program terms
Complete the application and screening questionnaire
Complete Madison College registration and placement test
Complete three semesters of the Madison College Medical Assistant curriculum
Complete all coursework and clinical rotations within 18 months, starting with Madison College classes in January 2027
Maintain a performance rating of 'meets expectations' or higher
Earn a grade of 'C' or better in all coursework
Meet all on-the-job-learning competencies
Expected to register for and pass the Certified Medical Assistant exam upon completion
Sign an Employment Agreement to work for SSM Health as a Medical Assistant for at least two years after the program
Basic Life Support Healthcare Provider (BLS HCP) certification required within 90 days of employment
Constant standing and walking; frequent lifting, carrying, pushing, pulling, reaching, gripping, keyboard use, and data entry
Ability to occasionally lift or move patients and handle objects weighing 25-50 lbs.
Occasional driving may be required

Benefits

Comp & perks

Paid on-the-job training
Paid instruction throughout the apprenticeship
In-person/virtual classroom and clinical sessions attended on paid work time
$18.00 per hour base rate for months 1-9
$18.50 per hour for months 10-18
Comprehensive benefits package
One week of paid parental leave for eligible team members
Instant access to earned, unpaid base pay through DailyPay for eligible hourly team members (fees may apply)
Upfront tuition coverage through FlexPath Funded for eligible team members