Investment Accounting Manager – Strategic Programs
MassMutual
Patient Financial Services Representative
SSM Health
full-time
Posted on:
Location: Illinois, Missouri, Oklahoma, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $18 per hour
Job Level
SeniorLead
About the role
- Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling.
- Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility.
- Educates patient regarding financial assistance programs when appropriate.
- Obtains patient demographic information and requests financial responsibility from the patient.
- Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status.
- Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs.
- Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame.
- Validates Master Patient Index according to departmental policy.
- Interprets physician orders.
- Performs other duties as assigned.
- Remote work: This position may be eligible for remote work in accordance with SSM policies.
- Location: Remote - reside in MO, IL, OK, or WI
Requirements
- Experience with hospital admissions, insurance authorization, and EHR required.
- High School diploma/GED or 10 years of work experience.
- No experience required.
