Administrative Assistant – Virtual Health
SSM Health
part-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Montana, Oklahoma, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Coordinate patient onboarding and scheduling for RPM services.
- Conduct virtual setup calls to teach patients how to use monitoring equipment.
- Assist with equipment troubleshooting in partnership with our vendor.
- Manage program discharge and offboarding workflows.
- Maintain accurate documentation and communication within Epic.
Requirements
- Previous experience in a healthcare setting.
- Familiarity with Epic, including appointment scheduling, workqueues, and inbasket management.
- Remote work experience.
- Proficiency with basic technology and Microsoft Office tools (Teams, Outlook, Word, Excel).
Benefits
- Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
- Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient onboardingschedulingequipment troubleshootingdocumentationMicrosoft Officeappointment schedulingworkqueuesinbasket management
Soft skills
communicationorganizational skills