Patient Account Representative – Lead
SSM Health
full-time
Posted on:
Location Type: Remote
Location: Illinois • Montana • United States
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Job Level
About the role
- Leads patient account representatives in performing activities or tasks relating to patient accounts.
- Leads or coordinates shift operations of assigned activities, resources, and staff.
- Serves as a technical or functional resource and performs similar duties with staff.
- Assigns, monitors and reviews progress of work.
- Monitors and reports compliance with policies and/or procedures.
- Oversees and evaluates orientation and training of assigned associates.
- May provide input in the review and evaluation of staff performance.
- Performs the duties of a Patient Account Representative.
- Performs other duties as assigned.
Requirements
- Experience with revenue cycle, hospital payment denials and billing workflows is required.
- Epic and SSI experience is strongly preferred.
- High School diploma/GED or 10 years of work experience
- Three years' experience
Benefits
- Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
- Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue cyclehospital payment denialsbilling workflowspatient account management
Soft Skills
leadershipcoordinationmonitoringevaluationtraining
Certifications
High School diplomaGED