SSIU | South Shore Insurance Underwriters

Underwriting Team Lead

SSIU | South Shore Insurance Underwriters

full-time

Posted on:

Location Type: Remote

Location: Alabama • United States

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Job Level

Senior

About the role

  • Manage daily underwriting operations for assigned product lines (HO3, HO5, DP3, Ex-Wind, Builder’s Risk, Flood, etc.).
  • Serve as the primary point of contact for support staff, fielding underwriting questions, clarifying guidelines, and providing training or escalation support.
  • Oversee the Inspections Department, including order tracking, inspection review quality, and coordination between inspectors and underwriters.
  • Conduct regular touch-base meetings with underwriting support and inspections teams to align priorities, resolve workflow blockers, and maintain communication loops.
  • Review and approve complex submissions, underwriting adjustments, and referrals within established authority.
  • Ensure underwriting decisions adhere to SSIU and carrier guidelines while maintaining profitability and service standards.
  • Collaborate with the Director of Underwriting to implement new guidelines, forms, and rate updates.
  • Provide coaching, mentorship, and performance feedback to underwriters and support staff.
  • Track and report on team metrics — turnaround times, accuracy, and productivity.
  • Maintain alignment with compliance, audit, and carrier requirements.
  • Foster a culture of accountability, teamwork, and proactive problem-solving.
  • Perform other duties as assigned.

Requirements

  • 5+ years of P&C underwriting experience (preferred: coastal, HO, or E&S background).
  • 2+ years in a supervisory, lead, or mentoring role.
  • Strong knowledge of ISO forms, endorsements, and carrier-specific guidelines.
  • Proven experience managing competing priorities and supporting cross-functional teams.
  • Proficiency with Excel, SharePoint, ALIS, and Power BI preferred.
  • Strong communication, decision-making, and leadership skills.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
underwritingP&C underwritingISO formsendorsementscarrier-specific guidelinessubmission reviewunderwriting adjustmentsperformance metrics tracking
Soft Skills
communicationdecision-makingleadershipmentoringteamworkproblem-solvingcoaching