
Site Reliability Engineer – Operations
SS&C Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Kansas City • Florida • Kansas • United States
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Tech Stack
About the role
- Maintain and improve the uptime, performance, and availability of production systems.
- Define and track SLIs , SLOs , and SLAs to ensure service reliability and user satisfaction.
- Implement and manage monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog, ELK).
- Participate in on-call rotations and respond to incidents, performing root cause analysis and postmortems.
- Automate repetitive tasks and processes using scripts, configuration management, and Infrastructure as Code (IaaC).
- Develop CI/CD pipelines to streamline deployment and operational processes.
- Analyze system performance and capacity trends to plan for future growth.
- Collaborate with engineering teams to design systems that scale reliably.
- Support cloud and/or hybrid infrastructure (AWS, Azure, GCP, VMware, etc.).
- Manage system provisioning, configuration, and patching via tools such as Ansible, Terraform, or Puppet.
- Act as a bridge between development and operations teams, championing DevOps and SRE principles.
- Contribute to a culture of continuous improvement, reliability, and accountability.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- 3+ years of experience in a Site Reliability, DevOps, or Systems Engineering role.
- Experience with Linux/Unix systems , Windows , shell scripting, and administration.
- Proficiency in at least one programming/scripting language (Python, Go, Bash, etc.).
- Hands-on experience with cloud platforms ( AWS , Azure , or GCP ).
- Strong knowledge of networking, security, load balancing, and DNS.
- Experience with monitoring/logging tools (e.g., Prometheus, Grafana, ELK, Splunk, Datadog).
Benefits
- Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LinuxUnixWindowsshell scriptingPythonGoBashcloud platformsnetworkingsecurity
Soft Skills
collaborationcontinuous improvementreliabilityaccountability
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Engineering