Director of Client Relationship Management – Retail Alternative Investments
SS&C Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • Montana • United States
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Salary
💰 $100,000 - $195,000 per year
Job Level
About the role
- Point of contact for clients/investors to ensure overall client/investor satisfaction
- Acting as escalation point and problem solver for the team
- Contributing to internal project initiatives
- Reviewing and processing investor subscriptions
- Providing coaching, training and leadership to junior staff
Requirements
- Strong experience in client relationship management
- In-depth knowledge of retail alternatives and transfer agency products
- Excellent problem-solving and escalation management skills
- Ability to develop and maintain strong, trusted relationships with clients
Benefits
- Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
- 401k Matching Program, Professional Development Reimbursement
- Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Discounts on fitness clubs, travel and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client relationship managementproblem-solvingescalation managementcoachingtrainingleadershiprelationship building