
Implementation Manager
SS&C Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • Montana • United States
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Salary
💰 $121,000 - $131,000 per year
About the role
- Own and manage end-to-end implementation projects, ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership
- Design and maintain a repeatable conversion and migration strategy
- Manage and control system configuration of client UAT and production environments for both new and software upgrade implementations
- Work closely with Calastone customers to manage client UAT and implementation programmes
- Work in conjunction with Calastone project managers to develop and test implementation run books
- Facilitate end user training on Calastone software products
- Provide go-live and post implementation support
- Proactively manage changes in project scope, identify potential issues and devise contingency plans, using appropriate techniques (e.g. Risk logs, Change requests)
- Provide regularly scheduled updates to internal and external stakeholders and hold weekly project update meetings throughout the implementation lifecycle
- Manage expectations for internal and external stakeholders to ensure satisfaction throughout the implementation process
- Serve as the first level of escalations for all Project-related risks and issues.
Requirements
- Experience managing software implementation projects in software/professional services company
- Experience implementing SaaS products preferred
- Experience implementing and migrating financial systems preferred (e.g. Transfer Agency Platforms, Fund Accounting Platforms, Money Market Platform)
- Ability to manage and prioritize multiple requirements, deadlines, and projects
- Excellent communications skills in English (verbal and written)
- Experience using Microsoft Projects or other Project Management solutions is highly desirable
- Moderate travel required to client sites when necessary
- Deep Knowledge of Lean and Agile software development processes
Benefits
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: 401 (k) Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software implementationSaaS productsfinancial systemsproject managementLean processesAgile processessystem configurationmigration strategyUAT managementrisk management
Soft Skills
communication skillsproject ownershipstakeholder managementproblem-solvingtime managementtraining facilitationcontingency planningexpectation managementteam collaborationissue escalation