SS&C Technologies

Graduate Client Services Analyst

SS&C Technologies

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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Job Level

Entry Level

About the role

  • Complete structured onboarding and training
  • Build a strong understanding of Transfer Agency products and processes
  • Develop confidence in client communication and service delivery
  • Learn how to manage workload, priorities, and service standards
  • Receive regular feedback and support from experienced colleagues
  • Gain exposure to different teams through planned rotations
  • Gradually take on more complex queries and responsibilities
  • Gain exposure to escalations and client issue resolution
  • Begin contributing to service improvement or client experience initiatives
  • Rotate across Client Experience and Operations, spending approximately 3–4 months in each area

Requirements

  • A bachelor’s degree in business, Finance, Economics, Commerce, Accounting, or a related discipline, with a good academic record
  • An interest in financial services, client servicing, or operations
  • Strong written and verbal communication skills
  • Ability to manage tasks, prioritise work, and adapt to changing demands
  • High attention to detail and accuracy
  • Confidence in using Microsoft Office applications
  • A positive attitude, curiosity, and willingness to learn
  • Alignment with our core values: Excellence, Integrity & Respect, and Teamwork
Benefits
  • Flexibility : Hybrid Work Model (6 day per month in the office)
  • Income Protection Insurance
  • Flexible Time Off
  • Private Health Insurance discount
  • Primary & Secondary Paid Parental leave
  • Death & TPD Insurance
  • Committed to Welcoming, Celebrating and Thriving on Diversity
  • Hands-On, Team-Customised training
  • Discounts on fitness clubs, travel and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
bachelor's degreeFinanceEconomicsCommerceAccountingfinancial servicesclient servicingoperationsattention to detailaccuracy
Soft Skills
written communicationverbal communicationtask managementprioritizationadaptabilitypositive attitudecuriositywillingness to learnteamworkintegrity