SS&C Technologies

Change Manager

SS&C Technologies

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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Tech Stack

PMPSwift

About the role

  • The Change Manager is responsible for leading the delivery of change management activities across the SS&C Fund Services business in Asia Pacific.
  • This 12-month fixed-term role (with potential to convert to permanent) partners with internal and external stakeholders to ensure large-scale change initiatives are effectively planned, communicated, adopted, and embedded, delivering intended business outcomes.
  • Develop and execute change impact assessments, change management plans, risk management activities, and communication strategies
  • Lead and support large-scale change initiatives, ensuring effective adoption and delivery of benefits
  • Partner with internal and external stakeholders, including Operations, Technology, Delivery teams, clients, vendors, and senior leaders
  • Identify and manage resistance to change, implementing strategies to address risks, remove blockers, and drive engagement
  • Design and deliver clear communication and training approaches to ensure stakeholders are informed and prepared for change
  • Collaborate across client-facing and operational teams to ensure alignment and successful implementation of initiatives

Requirements

  • Minimum of 5 years’ relevant change management and delivery experience, demonstrating successful end-to-end change program execution
  • Experience managing and delivering change within Financial Services, ideally in asset servicing, investment management, or superannuation environments.
  • Exposure to systems such as Transfer Agency/Custodian/FA applications, Client Reporting tools, Digital Investor/Client Portals, Payment and reporting systems (SWIFT, Calastone, banking portals), reconciliation tools, and mail houses is highly desirable
  • Polished interpersonal and client-engagement skills, with the ability to influence stakeholders and confidently delegate or provide direction to specialist teams
  • Strong experience with Atlassian tools (Jira, Confluence, Xray), SharePoint, and Microsoft Office suite
  • Proven experience delivering projects using project management methodologies such as Agile, SAFe, and Waterfall
  • Qualifications or experience with project and change management frameworks such as PMBOK, PMP, and PROSCI are considered advantageous
Benefits
  • Flexibility : Hybrid Work Model
  • Income Protection Insurance
  • Flexible Time Off
  • Private Health Insurance discount
  • Primary & Secondary Paid Parental leave
  • Death & TPD Insurance
  • Discounts on fitness clubs, travel and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
change managementchange impact assessmentsrisk managementcommunication strategiesproject managementAgileSAFeWaterfallPMBOKPROSCI
Soft skills
interpersonal skillsclient engagementinfluencing stakeholdersdelegationdirection to teamscollaborationengagement strategiescommunicationtraining deliveryresistance management
Certifications
PMP