SR International Incorporation

QA Engineer

• Review and understand Test Team work plans
• Plan, develop, execute, and manage product, system, and assembly tests
• Define test plans, acceptance criteria, and entry/exit criteria
• Identify, track, and resolve defects, risks, and issues
• Assist with release control processes and installation testing
• Support and guide junior testers as needed
• Maintain and improve testing standards, procedures, and environments
• Coordinate testing activities with Application Teams and Program Managers
• Provide accurate status updates and meet assigned timelines
• Ensure solutions meet business and system requirements
• Follow established quality and testing standards

QA Tester

Security Engineer

• Deploy and configure firewalls, IDS/IPS, and endpoint protection; apply system hardening techniques
• Set up and maintain user accounts, permissions, and authentication systems; enforce IAM best practices
• Track logs and alerts for security events; investigate and resolve incidents promptly
• Apply patches and updates, document configurations, security procedures, and deliverables
• Collaborate with client teams to meet security requirements within agreed timelines

Security System Administrator

• Architect, design, configure, implement, and test SAP BRIM solutions in S/4HANA
• Hands-on work with: Subscription Order Management (SOM), Convergent Invoicing (CI), Convergent Charging, Sales & Distribution (SD), Materials Management (MM)
• Lead business workshops to gather and validate requirements, processes, and user stories
• Design and configure end-to-end billing, revenue management, and subscription models
• Ensure integration with external systems (CRM, ERP, payment gateways)
• Ensure PCI DSS, SOC1, and SOC2 compliance
• Support data migration, cutover, delta loads, and reconciliation for high-volume data
• Recommend and design SAP Fiori usage for business users
• Create functional specs, test cases, and documentation using Microsoft ADO
• Review SIT/UAT scripts and participate in testing and defect resolution
• Deliver training, mentoring, and documentation for business and support teams
• Maintain strong collaboration with stakeholders, vendors, and project teams

SAP BRIM SOM/CI Functional Consultant, SME

Analyst

• Follow PTC’s SDLC processes to ensure timely delivery, high-quality output, and cost efficiency.
• Participate in design reviews, provide feedback, and translate functional/technical specifications into test requirements.
• Develop comprehensive test strategies, plans, test cases, and scripts; map test cases to requirements in Azure DevOps (ADO).
• Lead and execute testing across SAP BRIM components (Convergent Mediation, Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing).
• Validate BRIM billing processes, charges, pricing configurations, payment flows, and revenue accounting.
• Monitor QA execution, defect tracking, root-cause analysis, and quality metrics.
• Work closely with stakeholders, QA Leads, Scrum Leads, business owners, technical teams, and vendors.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission.

QC Analyst, SAP BRIM

IT Support

• Receive and respond to help desk phone calls and emails
• Troubleshoot and resolve application-related issues
• Identify hardware vs. application problems and log incidents
• Create and manage ServiceNow incidents for all requests
• Escalate issues according to defined procedures
• Guide users through step-by-step problem resolution
• Research issues using technical databases and internal resources
• Provide timely status updates and accurate solutions
• Follow quality standards and document time spent on tasks
• Assist with software installations, updates, and basic computer repairs
• Support senior technical staff with reports and data gathering
• Perform limited physical tasks (report delivery, cable cleanup, equipment moving)

QA Tester

Security System Administrator

SAP BRIM SOM/CI Functional Consultant, SME

QC Analyst, SAP BRIM

Help Desk Analyst