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Sqwad

Team Leader, Telemarketing

Sqwad

Leading a team of 10-15 sales agents for Sqwad. Focus on performance metrics and team development in a hybrid role from Rouen.

Posted 6/27/2026full-timeRouen • 🇫🇷 FranceSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
telemarketingperformance analysisincident management
Soft Skills
leadershipcoachingmotivationteam managementcommunication
Industry Keywords
personal insurancecompliancesales skillsperformance targets

About the role

Key responsibilities & impact
  • Supervise and lead a team of approximately 10 to 15 sales advisors
  • Set and monitor the team's performance targets
  • Motivate, coach and support team members to help them achieve their objectives
  • Develop the team's product and sales skills through regular evaluations of employees, identify development areas and support their skills progression
  • Analyze team results and implement action plans to improve performance
  • Ensure compliance with internal procedures
  • Manage production incidents

Requirements

What you’ll need
  • Management experience: 2 years
  • Strong proficiency in telemarketing
  • Experience in the personal insurance sector is a plus

Benefits

Comp & perks
  • Meal vouchers (€8.50/day) for on-site days