SQUIRE

Staff Product Manager, Client Booking Experience – B2C

SQUIRE

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $170,000 - $190,000 per year

Job Level

Lead

About the role

  • Define and drive the multi-quarter vision for client booking
  • Own discovery, booking flows, checkout, confirmations, cancellations, and rebooking
  • Ensure experiences scale across geographies, shop types, and future verticals
  • Make clear tradeoffs across UX quality, performance, and business goals
  • Deeply understand client behavior and friction across the booking funnel
  • Improve conversion, rebooking, and retention through data and experimentation
  • Elevate trust, clarity, and reliability across critical booking moments
  • Partner closely with Engineering and Design to ship performant, high-quality consumer experiences
  • Translate strategy into clear requirements and measurable outcomes
  • Collaborate with Lifecycle, Marketing, and Data to ensure launches drive impact
  • Own key metrics including conversion, rebooking rate, funnel drop-off, and client retention
  • Establish clear learning goals and remain accountable to outcomes
  • Thoughtfully leverage AI and automation to improve discovery and confidence in booking

Requirements

  • 7+ years of product management experience
  • Direct experience building booking, reservation, or scheduling products at scale
  • Proven track record improving conversion or retention in B2C environments
  • Strong product judgment across UX, systems, and business impact
  • Experience in B2C or B2B2C platforms
  • Ability to influence cross-functional teams without direct authority
Benefits
  • Base Salary ($170,000 - $190,000)
  • New hire stock grant
  • 100% employer paid medical, dental, and vision insurance for you and your dependents
  • 401K plan with company contribution
  • Generous PTO and Parental Leave policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementbooking systemsreservation systemsscheduling productsdata analysisexperimentationUX designAIautomation
Soft Skills
influencecollaborationaccountabilityproduct judgment