
Principal Product Manager, Payments – B2B2C Vertical SaaS
SQUIRE
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 - $220,000 per year
Job Level
SeniorLead
About the role
- Define and own the payments product vision and multi-year roadmap for a B2B2C vertical SaaS platform.
- Lead strategy across embedded payments, onboarding, pricing, settlement, payouts, refunds, disputes, and reconciliation.
- Ensure payments are tightly integrated into core SaaS workflows, driving merchant adoption, retention, and ARPU.
- Evaluate and launch new capabilities such as industry-specific payment flows, financing, subscriptions, and value-added services.
- Deeply understand the needs of platform customers (businesses) and their end users (consumers).
- Design intuitive experiences for merchant onboarding, configuration, reporting, and cash flow visibility.
- Optimize checkout and payment flows to maximize conversion, authorization rates, and customer satisfaction.
- Partner with engineering to deliver highly reliable, scalable payment systems that support peak volumes and growth.
- Translate complex platform requirements into clear PRDs, APIs, and success metrics.
- Coordinate across risk, compliance, finance, operations, sales, and customer success to deliver end-to-end solutions.
- Own the product partnership with Risk, Compliance, and Legal to meet requirements including PCI, AML, KYC/KYB, and card network rules.
- Balance friction and fraud prevention across merchant onboarding and end-customer payment flows.
- Define and track KPIs including payment adoption, take rate, authorization rate, payment success rate, fraud loss, and settlement SLAs.
- Use data, experimentation, and customer insights to prioritize roadmap decisions.
- Serve as the payments domain expert within the product organization.
- Mentor PMs and raise the bar for platform thinking and execution.
- Influence senior leaders with clear narratives around tradeoffs, risk, and opportunity.
Requirements
- 8+ years of product management experience, including significant ownership of embedded or platform payments.
- Proven experience building products in a B2B2C, marketplace, or vertical SaaS environment.
- Hands-on experience with merchant onboarding, settlement, and reconciliation at scale.
- Strong understanding of the payments ecosystem (processors, networks, acquiring, issuing).
- Comfort operating in regulated environments and partnering closely with compliance and risk teams.
- Ability to balance long-term platform investments with near-term revenue and customer needs.
- **Nice to Have**
- Experience monetizing payments within vertical software.
- Familiarity with small business payment workflows
- Experience expanding payments into new verticals or geographies.
Benefits
- Base Salary ($200,000 - $220,000)
- New hire stock grant
- 100% employer paid medical, dental, and vision insurance for you and your dependents
- 401K plan with company contribution
- Generous PTO and Parental Leave policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementembedded paymentsmerchant onboardingsettlementreconciliationpayments ecosystempayment flowsAPIsKPI trackingdata analysis
Soft skills
strategic thinkingcustomer insightsmentoringinfluencingcross-functional collaborationcommunicationproblem-solvingadaptabilityleadershipprioritization