Fraud Strategy Lead

SquareTrade

Fraud Strategy Lead at SquareTrade developing and executing fraud risk strategies to mitigate fraud effectively. Collaborate with cross-functional teams to enhance customer experience and reduce fraud losses.

Posted 7/22/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud analysis and risk mitigation strategies, utilizing data-driven techniques and strong analytical skills to enhance customer experience while ensuring compliance with regulatory obligations. Proven ability to influence cross-functional teams and manage the fraud rule lifecycle effectively.

Highest-signal resume keywords

Fraud Rule ManagementRisk Strategy DevelopmentData Analysis Using SQLCross-Functional Team InfluenceKPI Development and Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud AnalysisRisk Mitigation StrategiesData-Driven Analytical TechniquesSQLPythonRSASFraud Prevention Rule ManagementDevice ProfilingCustomer Verification

Soft Skills

Problem-SolvingPrioritizationInfluencing StakeholdersCommunication with Senior LeadersNavigating Ambiguity

Industry Keywords

Fraud VectorsOperational EfficiencyComplianceRegulatory ObligationsBusiness Growth

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Analyze fraud vectors across SquareTrade's platform including both first party and third party fraud types to develop strategies that identify the bad actors and improve the experience
Develop and maintain metrics and KPI’s that measure risk mitigation strategies and communicate progress to key stakeholders and leadership
Own and drive the fraud rule lifecycle for assigned areas, including opportunity identification, business case development, strategy design, testing, deployment, monitoring, and ongoing optimization
Evaluate existing rules and controls for overlap, effectiveness, operational impact, and opportunities to simplify or strengthen coverage
Partner with Fraud Operations to support alignment on policies, procedures, and investigative practices while helping address operational challenges
Contribute to cross-functional projects supporting fraud prevention and business growth while balancing customer experience and operational efficiency
Influence stakeholders across the organization to prioritize and implement fraud mitigation strategies that balance risk reduction, operational efficiency, and customer experience
Utilize large amounts of complex data with data-driven analytical techniques to monitor customer behaviors and detect trends in fraudulent activity, and develop strategies to mitigate risk and improve customer experience
Proactively identify new opportunities and strategies to strengthen controls, processes, and systems
Partner with internal teams and third parties to monitor risk trends, apply industry best practices, and ensure compliance and regulatory obligations

Requirements

What you’ll need

Demonstrated ability to independently identify problems, define hypotheses, and drive high-impact solutions with limited direction
Strong prioritization skills with the ability to manage competing demands, navigate ambiguity, and make sound tradeoff decisions aligned with business objectives
Proven experience influencing cross-functional teams to implement risk strategies, process changes, or product enhancements
3-5 years of experience in developing risk rules, strategies, policies, and procedures that direct user behavior, leveraging both internal and 3rd party capabilities, owning them end to end
Strong analytical and problem-solving skills, including experience using SQL, Python, R, SAS, or similar tools to evaluate strategy performance and identify opportunities
Demonstrated ability to effectively interact with senior leaders and executives to present complex findings and outline progress, plans, and opportunities to address them
Experience in fraud prevention rule management systems, device profiling, customer verification, document verification technologies

Benefits

Comp & perks

Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)
Up to 4% company match into 401(k) and contributions into your company-sponsored pension
$75/month budget to help prioritize your physical wellbeing
$80/month stipend to subsidize connectivity costs
Mental health resources including free 1:1 therapy, coaching sessions and digital resources
Supportive leave policies
Flexible Time Off Policy in addition to 9 Company Holidays
Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires
Hybrid work arrangements with regular investment in gatherings/offsites to spend time together as a team
Various corporate perks and discounts