Squarespace

Full-stack Engineer

• Design and build full-stack applications from the ground up across Python/TypeScript backends, React frontends, and cloud infrastructure
• Architect data pipelines, third-party integrations, and API-first systems that power products and client solutions
• Integrate AI/LLM capabilities into applications, working with models via APIs to deliver intelligent features
• Collaborate directly with clients to understand requirements, provide technical guidance, and deliver business value
• Own features end-to-end from initial design through deployment, monitoring, and iteration
• Establish engineering best practices and development workflows as a founding team member

Full Stack Engineer – Founding Engineer

Technical Writer

• Write and refine help guides about Squarespace products, explaining complex concepts and steps in clear and accessible language.
• Specialize in content focused on supporting service sellers, with areas like designing a storefront and managing transactions. You'll have the opportunity to expand into other focus areas.
• Optimize content based on data and analytics, industry best practices and trends, and internal feedback.
• Build relationships with stakeholders and SMEs in Product teams, Product Support, Product Marketing.
• Collaborate with cross-functional teams to deliver a seamless customer experience for our growing service seller customer base.
• Share your knowledge and industry experience, and give feedback to teammates through peer reviews and mentorship opportunities.
• Support company initiatives impacting customer success and business outcomes through help content strategy.
• Use AI technology as an assistive writing tool for human writers to make content development more efficient and consistent.
• Evolve the voice of Squarespace Customer Operations.

Senior Technical Writer

Account Manager

• Manage productive long-term relationships with high-value and high-potential agency partners with the primary goal of bringing upmarket customers to Squarespace
• Support agency partners’ business growth through the development of go-to-market strategies that include specific business goals, clearly defined target markets, value propositions, service offerings and pricing, and sales and marketing initiatives
• Periodically review progress against strategic plans and goals, and help partners scale and optimize their execution and operations
• Collaborate closely with Squarespace’s Sales team to support pipeline acceleration and mobilize internal resources to support partner-led co-selling opportunities
• Facilitate collaboration between partners and Squarespace team members on the development of solutions that address complex client needs, and socialize novel and market-expanding product solutions across your book of business
• Empower agencies to win deals and run successful Squarespace projects by supporting the development and dissemination of training resources and enablement materials, and by ensuring that partners are aware of and proficient in all relevant aspects of our platform
• Complement product marketing and channel partner education franchises (e.g., Weekly Release Notes) by bringing news, updates, and other content to agencies in individualized, digestible, and actionable formats
• Capture channel partner feedback and market insights, and disseminate internally through formal and informal loops and channels
• Report on individual partners and aggregated business metrics to track progress toward goals and inform the development or refinement of strategies and tactics
• Contribute to and support other pro user and agency workstreams and initiatives

Full Stack Engineer – Founding Engineer

Senior Technical Writer

Partner Manager – Agencies