Square Enix

Business Operations

• Support inventory tracking and management across retail, direct sales, and eStore channels to maintain accurate and sellable stock levels.
• Coordinate and track overseas shipments to ensure timely movement, delivery, and receipt of products.
• Maintain and support pricing models to ensure consistent base profit margins across all sales channels.
• Assist with month-end financial processes, including warehouse cost management and inbound/outbound freight tracking.
• Monitor and track budgets, including monthly sales, costs, and financial projections.
• Maintain and update the Product Master List, ensuring accuracy of all product data for new and existing items.
• Partner with Retail Sales team to manage order intake and track production and sales progress.
• Perform quality assurance checks on eStore listings to ensure product accuracy and timely updates.
• Support ERP system setup (finance and warehouse) by providing accurate product and pricing data for proper processing.
• Assist with purchase order creation and maintenance for products, supplies, and services.
• Assist with legal contract submissions for various new business contacts, partnerships and vendor needs.
• Support customer service efforts by assisting with merchandise and tabletop product inquiries in collaboration with cross-functional teams.
• Assist with marketing and promotional activities, including product page updates, social media, CRM, and advertising efforts.
• Participate in onsite event support, including setup and breakdown, with flexibility for travel and weekend work as needed.

Assistant Manager, Merchandise – Business Operations