Applications Engineer II
SPX Technologies
full-time
Posted on:
Location Type: Office
Location: Overland Park • Kansas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Provide technical support to sales representatives, direct account managers, contractors, engineers, end-users and internal departments
- Assist with SPX factory & R&D tours for internal teams and external customers as required
- Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems
- Deliver technical training support and presentations to internal teams and external customers
- Determine accurate information and calculations as associated with each sales order
- Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs
- Collaborate with sales staff to evaluate project requirements and recommend competitive solutions
- Collaborate with internal engineering departments (Ratings, Components, Controls) as necessary
- Analyze RFQ drawing sets and project specifications to provide appropriate scope, site-specific needs, and compliance requirements
- Support proposal development by incorporating wind/seismic considerations, sound requirements, controls requirements, and pricing for other special or custom features
- Prepare accurate, complete submittal documents for timely client delivery
- Coordinate order and project information with project manager to ensure smooth and timely handoff
- Assist with pricing change orders as necessary
- Represent SPX at Trade Shows
- Serve as the liaison between external customers and internal departments
- Assists customers and potential customers with issues involving SPX product offerings and provide recommendations on solutions to fit their needs
- Evaluate needs of the customer and provide technical solutions and selections that best fit the company’s product portfolio
- Listen, understand, and convey customer requirements
- Provide product support information/ direction from existing manuals, bulletins and guides
- Respond to quote requests (functional, technical, and pricing elements) in a timely manner
- Assist in pricing special options
- Identify opportunities for process improvement and streamlining technical support procedures
- Assist product development in developing new and/or enhanced products by communicating trends, needs and issues in the marketplace
- Participate in other duties that relate to the overall goals of the department as assigned
Requirements
- Minimum of 2 years of experience
- Strong computer skills and knowledge of Microsoft Office software
- Fundamental knowledge in heat transfer, thermodynamics, and fluid mechanics (preferred)
- Familiarity with HVAC and refrigeration systems (preferred)
- Ability to read engineering drawings (preferred)
- Good understanding of technical and commercial project variables with the ability to proactively initiate action based on that understanding (preferred)
- Strong technical aptitude (preferred)
- Knowledge of cooling towers, fluid coolers, dry coolers and adiabatic coolers is a plus (preferred)
- Familiarity with SAP or other ERP systems is a plus (preferred)
- Bachelor's degree in mechanical or chemical engineering, preferred
Benefits
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportheat transferthermodynamicsfluid mechanicsHVAC systemsrefrigeration systemsengineering drawingscooling towersfluid coolersSAP
Soft skills
communicationcollaborationproblem-solvingcustomer serviceanalytical skillspresentation skillsorganizational skillsproactive initiativetechnical aptitudeprocess improvement
Certifications
Bachelor's degree in mechanical engineeringBachelor's degree in chemical engineering