Spryker

Manager

• Ensure operational excellence across our commercial processes, customer master data, and deal execution.
• Validate deal accuracy across pricing, products, terms, billing, and contract data, ensuring readiness for approval.
• Manage end-to-end deal approval workflows across Finance, RevOps, Legal, and Leadership, enforcing commercial guardrails and pricing policies.
• Ensure smooth deal progression through the sales funnel, including forecast accuracy, pipeline hygiene, and adherence to approval matrices.
• Own deal, customer, and contract data integrity across the CRM, maintaining strong data governance and compliance standards.
• Partner with Finance to enable clean handoffs for invoicing, revenue recognition, renewals, and reporting.
• Audit, reconcile, and continuously improve data quality across deals, accounts, contacts, and contracts, including de-duplication and remediation.
• Build dashboards and KPIs to monitor deal hygiene, data quality, and operational performance.
• Manage light CRM (HubSpot) administration, including fields, workflows, automation, permissions, and configuration governance.
• Intake, prioritize, and deliver operational requests from Sales, CS, Finance, and internal stakeholders based on SLAs and business impact.
• Document and maintain processes, SOPs, data standards, and operational playbooks to ensure consistent execution.

Deal Desk Manager

Revenue Operations

• Partner with Sales leadership to improve GTM strategy, pipeline health, forecasting accuracy, and overall sales effectiveness.
• Own end-to-end revenue operations across lead management, prospecting, partner motions, forecasting, pipeline hygiene, and qualification frameworks (e.g., MEDDPICC).
• Ensure high-quality, enriched prospect and account data to support reporting, forecasting, and revenue insights.
• Build and maintain dashboards, KPIs, and reporting to drive planning, decision-making, and performance visibility.
• Support Sales leadership through deal reviews, account planning, territory design, and day-to-day operational guidance.
• Lead strategic revenue planning, sales capacity modeling, and contributions to business planning, budgeting, quotas, and compensation.
• Document, implement, and enable scalable sales processes, tools, and workflows in collaboration with Revenue Systems, ensuring adoption and compliance.
• Ensure deal governance, including approvals, pricing, contracting, partner attribution, and commercial policy adherence.
• Deliver actionable insights across funnel performance, conversion, losses, competitive intelligence, pipeline coverage, and expansion opportunities.
• Provide operational support on cross-functional initiatives, execution risks, and ongoing revenue optimization projects.

Deal Desk Manager

Senior Revenue Operations Manager