Service Desk Engineer

Spry Methods, Inc.

Service Desk Engineer providing engineering support for secure workstation images, patching, enrollment, and troubleshooting. Focused on escalated issues rather than routine Tier 1 help desk support.

Posted 6/14/2026full-timeWashington, D.C. • Washington • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Cyber SecurityMacOSTypeScript

About the role

Key responsibilities & impact

Design, implement, and maintain secure workstation images for Windows and macOS supporting on-site, remote, and virtual desktop infrastructure (VDI) access.
Engineer and maintain patching, version control, deployment workflows, and remediation of configuration drift using approved endpoint management tools.
Support Microsoft Intune registration, Windows Autopilot, hardware-backed credentials, and approved authentication methods.
Implement and maintain logging, monitoring, and audit capabilities for device enrollment, user authentication, network access, and endpoint behavior.
Maintain device enrollment workflows, asset tracking, recovery key processes, and onboarding and offboarding checklists.
Produce runbooks, validation reports, remediation plans, and knowledge transfer materials.

Requirements

What you’ll need

Eight years of experience in information technology (IT), endpoint engineering, or cybersecurity.
Six years of experience performing engineering — not help desk — functions in enterprise environments.
Experience working under formal change control, audit, and security governance processes.
Experience with workstation imaging, automation, patch and configuration management, device enrollment, logging, telemetry, and audit readiness.
Top Secret (TS) security clearance.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Spry Methods, Inc. Website LinkedIn All Job Openings 51 - 200 employees Founded 2001 🔒 Cybersecurity 🏛️ Government Cybersecurity
Government
IT Strategy & Modernization Spry Methods, Inc. is a company providing a wide range of solutions and services to the Federal Government, Department of Defense, Intelligence Community, and the Commercial market. They specialize in cyber security, offering expertise to national security missions, Federal law enforcement, and DoD partners. The company also delivers IT and platform services, focusing on solving complex challenges and modernizing IT infrastructures with emerging technologies. Established in 2001, Spry Methods is known for combining industry knowledge with unmatched responsiveness and has been awarded significant contracts, such as the FBI's ITSSS-2 BPA. Service Desk Engineer Job not on LinkedIn 🔥 10 minutes ago 🏢🏡 Washington, D.C. – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👷🏻‍♀️ Engineer Cyber Security MacOS TypeScript Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Design, implement, and maintain secure workstation images for Windows and macOS supporting on-site, remote, and virtual desktop infrastructure (VDI) access.
Engineer and maintain patching, version control, deployment workflows, and remediation of configuration drift using approved endpoint management tools.
Support Microsoft Intune registration, Windows Autopilot, hardware-backed credentials, and approved authentication methods.
Implement and maintain logging, monitoring, and audit capabilities for device enrollment, user authentication, network access, and endpoint behavior.
Maintain device enrollment workflows, asset tracking, recovery key processes, and onboarding and offboarding checklists.
Produce runbooks, validation reports, remediation plans, and knowledge transfer materials. 🎯 Requirements
Eight years of experience in information technology (IT), endpoint engineering, or cybersecurity.
Six years of experience performing engineering — not help desk — functions in enterprise environments.
Experience working under formal change control, audit, and security governance processes.
Experience with workstation imaging, automation, patch and configuration management, device enrollment, logging, telemetry, and audit readiness.
Top Secret (TS) security clearance. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Forward Deployed Engineer 🕒 2 days ago Promise 11 - 50 Website LinkedIn All Job Openings Forward Deployed Software Engineer working with government agencies to integrate payment products. Solving complex challenges and enhancing service delivery to low-income families in need. 🏢🏡 Washington, D.C. – Hybrid 💵 $165k - $220k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻‍♀️ Engineer 🦅 H1B Visa Sponsor ETL JavaScript React SQL TypeScript Lead PAM Engineer – Senior 🕒 June 5 MKS2 Technologies 201 - 500 🤝 B2B 🔒 Cybersecurity Website LinkedIn All Job Openings Lead PAM Engineer for MKS2 Technologies designing and implementing enterprise PAM solutions in hybrid environments. Responsible for securing privileged identities and ensuring compliance with cybersecurity requirements. 🏢🏡 Washington, D.C. – Hybrid 💵 $120k - $150k / year ⏰ Full Time 🟠 Senior 👷🏻‍♀️ Engineer Cloud Cyber Security Senior Automation / SOAR Engineer 🕒 June 5 MKS2 Technologies 201 - 500 🤝 B2B 🔒 Cybersecurity Website LinkedIn All Job Openings Senior Automation / SOAR Engineer developing security automation and orchestration capabilities for enterprise cybersecurity operations. Design, implement, and optimize work across security platforms in a hybrid work environment. 🏢🏡 Washington, D.C. – Hybrid 💵 $150k - $160k / year ⏰ Full Time 🟠 Senior 👷🏻‍♀️ Engineer Cloud Cyber Security Python ServiceNow Splunk View More Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

workstation imagingendpoint managementpatch managementconfiguration managementdevice enrollmentloggingmonitoringaudit capabilitiesautomationtelemetry

Certifications

Top Secret (TS) security clearance