ServiceNow

• The **SNOW Developer** will work under the guidance of senior developers and collaborate with business stakeholders to configure and customize the ServiceNow platform. This individual will contribute to development efforts, learn best practices, and support the delivery of ServiceNow modules and integrations.
• Principal responsibilities include but are not limited to:
• - Configure and develop ServiceNow applications and modules, primarily in ITSM and other platform capabilities
• - Develop and maintain workflows, business rules, UI policies, client scripts, and catalog items
• - Assist with system integrations between ServiceNow and other applications using REST, SOAP, and integration tools
• - Write and maintain clear, well-documented code following established development standards
• - Participate in requirement gathering sessions with business analysts and stakeholders
• - Perform unit testing and support user acceptance testing activities
• - Troubleshoot and resolve technical issues within the ServiceNow platform with guidance from senior team members
• - Participate in code reviews and incorporate feedback to improve development skills
• - Assist with platform upgrades, testing, and release management activities
• - Create and update technical documentation for configuration and customization work
• - Stay current with ServiceNow platform updates and participate in training opportunities
• - Support production incidents and service requests as needed
• - Support Agile development approach for feature and platform delivery
• - Support change management activities related to ServiceNow implementation

ServiceNow Developer, Mid

ServiceNow Business Analyst

ServiceNow DevOps – Release Engineer

ServiceNow Technical Architect

Senior ServiceNow Developer

Security Specialist – ServiceNow