Spruce Systems, Inc.

Chief of Staff

• Deal & Pipeline Support - Government sales cycles are long, complex, and unforgiving. You'll own CRM hygiene, prep the CEO for meetings (pulling background on agencies, legislators, and procurement officers), draft follow-up emails, and track where every opportunity stands. Nothing falls through the cracks between a conference handshake and an RFP response.
• AI-Driven Process Improvement - You'll have a standing mandate to find places where AI can create velocity. That might mean building a monitoring pipeline that auto-summarizes new state-level identity legislation, setting up AI-assisted meeting prep workflows that pull relevant context before every government call, or creating drafting tools that let the CEO review and ship content in a fraction of the time.
• Strategic Research & Synthesis - In govtech and digital identity, the landscape shifts fast: new NIST frameworks, state-level legislative changes, competitor moves, procurement shifts. You'll proactively monitor these developments, synthesize them into digestible briefs, and flag what matters to the CEO.
• Communications & Content Leverage - The CEO frequently represents the company as a thought leader and public face, speaking at conferences, writing policy memos, and briefing legislators. You'll draft, edit, and polish these outputs. Turn a rough voice memo into a polished one-pager. Prep speaker notes. Ghost-draft blog content that positions the company in the market.
• Cross-Functional Gap-Filling - Running a hiring process one week, managing event prep the next, jumping into a partner integration workstream after that. The willingness and ability to move fluidly across these contexts will be critical to success in this role.
• Travel - Based in the U.S. (NY metro preferred) and willing to travel as needed to meet with government clients and attend company events

Sales

• Establish a public-sector deal pipeline – Drive both inbound and outbound opportunities across U.S. SLED and federal markets to build a robust sales funnel.
• Install a CEO-grade sales operating system – Implement rigorous pipeline management, forecasting, and performance metrics to provide predictable results.
• Define ideal customer profiles (ICP) and offers – Identify target government customer segments and package SpruceID’s solutions into compelling, needs-based offers for those audiences.
• Build and enforce CRM discipline – Develop consistent processes and data hygiene in our CRM, ensuring all leads, opportunities, and outcomes are meticulously tracked and analyzed.
• Launch outbound and inbound engines – Kick off targeted outbound campaigns and scalable inbound marketing programs to generate qualified leads and maintain steady deal flow.
• Navigate government procurement & compliance – Work closely with internal teams (delivery, security, legal, product) to clear procurement hurdles, address security requirements, and satisfy regulatory gates throughout the sales cycle.
• Lead early strategic deals – Personally drive and close initial high-impact deals, converting early services-led wins into repeatable product success stories that set the stage for scalable growth.

Public Sector Sales

Full-stack Engineer

• Collaborate with customer delivery leads, engineers, and UX designers on real-world deployments.
• Build full-stack features for state governments and public sector partners, with guidance from senior engineers.
• Learn to translate customer requirements into technical solutions and production-ready systems.
• Develop backend services and web applications that meet public sector security, privacy, and accessibility standards.
• Contribute to codebases spanning backend, mobile, and browser environments.
• Participate in customer deployments and learn the full lifecycle of software delivery.
• Engage with open identity standards and privacy-focused engineering practices.

Chief of Staff

Public Sector Sales

Full-Stack Software Engineer – New Grad