Salary
💰 $76,400 - $115,610 per year
About the role
- Manage customers’ tailored and value-driven implementation experience that ensures customers are set up for success in achieving their business goals
- Manage ongoing strategic consulting projects with deliverables that are shared with multiple stakeholders, including senior executives
- Level up the social sophistication of our customers as well as our team to meet the ever-changing needs of social media
Requirements
- 2+ years in social media strategy, professional services, or customer-facing roles in SaaS
- Experience in training and in navigating a software platform
- Project management experience
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives.
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
social media strategyproject managementcustomer implementationconsulting projectstrainingSaaS
Soft skills
stakeholder managementcommunicationstrategic thinkingcustomer successadaptability