Sprout Social, Inc.

Salesforce Administrator

Sprout Social, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $84,800 - $128,260 per year

About the role

  • Provide front line production support for our partners in Sales and Success teams, with a focus on resolving problems and answering questions.
  • Provide User Access and Permission management and maintain data and reporting.
  • Build custom solutions using Salesforce’s declarative tools including CPQ, Salesforce Billing, and other integrated systems.
  • Act as a liaison with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining system behavior, design options, and the potential impact of both.
  • Be comfortable with change management and governance, and become familiar with our company specific projects and tools.

Requirements

  • 2-3 years of experience as a Salesforce administrator in a similar environment, with user-facing responsibilities.
  • 1-2 years of CPQ specific experience.
  • Proficiency with all aspects of Salesforce User Management, including roles, profiles, sharing rules, workflows, and groups.
  • Proficiency with data management tools in the Salesforce ecosystem (Dataloader, Salesforce Inspector Reloaded, etc)
Benefits
  • Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
  • Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
  • 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
  • 100% employer-paid Life and Disability insurance for your peace of mind.
  • A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
  • Up to 16 weeks of paid leave for new parents to support you in expanding your family.
  • A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
  • A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
  • 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
  • Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce administrationCPQSalesforce BillingUser Managementdata managementworkflowsrolesprofilessharing rulesSalesforce Inspector
Soft Skills
problem solvingcommunicationstakeholder managementchange managementgovernancetranslation of technical information