Ensure the Customer Experience organization is technically prepared to demo new features and products as soon as they reach the market.
Build and maintain strong partnerships with Product and Engineering to influence the creation of demo-friendly infrastructure that enables deeper customization and flexibility.
Own and evolve the demo environment strategy, moving the organization from static demos to a scalable, dynamic demo ecosystem.
Develop and maintain high-fidelity demo datasets that translate product capabilities into compelling, value-driven customer stories.
Provide thought leadership on demo storytelling, strategy, and execution across the Solutions Engineering organization.
Identify opportunities for automation, including repeatable maintenance processes and environment cleanup.
Create documentation and training materials to ensure consistent demo best practices and effective adoption of new demo assets.
Partner with technical enablement teams when larger-scale rollouts or deployments are required.

Requirements

5+ years of experience in tech or SaaS environments and 3+ years of experience in solutions engineering, demo engineering, or a similar strategic technical role.
Proven ability to manage complex, cross-functional initiatives and drive projects to completion.
Strong understanding of value-based selling and the ability to translate technical features into customer-centric narratives.
Working knowledge of RESTful APIs, integrations, and cloud-based applications or platforms.
Experience with demo automation tools such as Saleo, Reprise, Consensus, or similar platforms.
Experience in social media, digital marketing, customer service, digital advertising, and/or research domains.
Familiarity with cloud platforms such as AWS, Azure, or GCP.
Experience with Salesforce Service Cloud and/or Marketing Cloud.
Experience using data analytics or visualization tools such as Tableau or Power BI.

Benefits

Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

demo engineeringsolutions engineeringvalue-based sellingRESTful APIscloud-based applicationsdemo automation toolsdata analyticsdata visualizationSalesforce Service CloudSalesforce Marketing Cloud

Soft skills

partnership buildingthought leadershipproject managementcustomer storytellingcross-functional collaborationdocumentation creationtraining material developmentautomation identificationstrategic thinkingeffective communication