Community Manager

• Act as a champion of our customers and of the value Community brings to their success, by creating and managing end-to-end new online and in-person experiences that drive adoption, retention and advocacy
• Design and optimize workflows that support thoughtful customer experiences, program execution at scale, and consistent reporting on the business impact of Community programs
• Research, experiment, and implement new approaches from the rapidly evolving AI toolset to accelerate Community programs, transform the way the team works, and expand what we can deliver to the business through AI and automation
• Partner closely with Lifecycle, Advocacy, Customer Education, Product Marketing, Field & Channel Marketing, and Customer Success to align strategies and scale impact

Marketing Manager, Community Programs

Community Manager

Managing Director – Community Client Development

VP, Brand & Community

Director of Community

Bilingual Community Guide, Case Manager